Insteon camera

[jwarner964]

Hi

 

I'm fairly new to Home automation, but catching on . I have a insteon camera and can't access it from my phone away from my home. I love mobilinc but this camera thing is making me crazy. Wes from moblinc said my port forwarding might be wrong. insteon said it's fine but I still can't see my camera away from home. It worked a couple times at first now nothing, any ideas

 

Thanks 

[InsteonNut]

Hi jwarner964,

 

Keep in mind that your external IP address could have changed or your camera's internal IP could have changed rendering the port forward rule invalid.

 

From your iPhone on a cell connection, make sure you can see the log-in page of your camera when you use Safari and go to your external IP address + port. If this doesn't work, then you know the port forward rule isn't right in your router.

 

If this worked a few times and then stopped, that's a classic description of an IP address changing somewhere.

 

If you'd like me help, please send me the following to support@mobilinc.com:

 

A screenshot of your camera's setting from MobiLinc.

The camera's IP address and port used when on your local network.

Your external IP address and port.

 

Wes

[jwarner964]

Thanks Wes, I used your advise and it was the external IP address  love your app 

[InsteonNut]

Thank you!!!