Query Resets Keypadlinc Buttons Status in ISY

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I am using a Keypadlinc to control the behavior of programs.  

 

I noticed that a Query command resets the status of the On buttons back to Off in the ISY.

 

The buttons in the physical Keypadlinc remain on, but I understand that.  I need a scene to turn them on/off from the ISY.

 

However, I don't understand why the Query command resets the status of the On buttons back to Off in the ISY.

 

Thoughts?

 

P.S.:  This behavior occurs on both 4.0.5 and 4.2.18

[Xathros]

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What are you querying?  The Primary node (ON/Off for a KPL6 or A for a KPL8) or one of the secondary nodes?  I believe when querying a multi-node device, you should always query the primary node and the ISY will update the status for all of the device's nodes at once.

 

-Xathros

Edited November 19, 2014 by Xathros

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Hi Xathros,

 

I am querying "A" on a KPL8 via program.

 

Thanks, Antonio

[Xathros]

Antonio-

 

I am unable to duplicate that behavior here.

 

I highly suspect program involvement.  On the Programs Summary tab, sort by last run time.  Query your KPL and then look to see if any programs were triggered as a result.  Analyze any programs that react to the query to see if they may be turning off the KPL button(s)

 

-Xathros

Edited November 19, 2014 by Xathros