I just linked a 8-button keypad successfully to my ISY.  I also added each button to a scene.  Buttons A-D work as expected.  They light up when the scene is On and turn off when the scene is set to Off.  But buttons E-H do not turn On/Off with the scene (I've removed buttons E-H from their scenes and re-added them as controllers multiple times).  Any ideas how to fix my problem?

Sounds like the toggle mode for E-H is not Toggle On/off.  What do those buttons do when pressed?

 

I would Factory Reset KPL and then do a Restore Device. 

Edited December 24, 201410 yr by LeeG

Confirmed ISY has all buttons as Toggle Mode.  If I press the buttons they turn their individual scene On/Off.  Only problem is the LED on the button is not in sync when another device toggles the scene.

Try the device restore as lee suggested. I wonder if there is not some bizarre 8 button vs 6 button discrepancy.

I just installed this device today... I think I'll do more testing before I go to the point of factory reset.

That is a very different problem.   Describe the ISY Scene definition.  Could be a Scene problem, could be a comm problem between to other device and the KPL. 

the Scenes for buttons E-H are controlling a single LampLinc or SwitchLinc.  Each Scene works with manual switch via the console or via programs.  In 2 of the scenes, there is a 6-button Keypad that is also a controller and its buttons are working as expected.

The Scene working from the Admin Console and a Program is using the PLM as the Scene Controller.

 

Are the ISY Scene definitions like ....

 

Scene xxxx

KPL button E - Controller

LampLinc - Controller 

 

Scene yyyy

KPL button F - Controller

SwitchLinc - Controller

 

The LampLinc and the SwitchLinc must be defined as Controllers.  

Edited December 24, 201410 yr by LeeG

Ok... resolved my problem... after a few other unsuccessful test, I decided to Restore Device via the ISY (did not reset the device to factory default).  That did the trick.  By having the ISY rebuild all of the links for that device now has all of the 8-buttons working as expected.