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IRLinc (2411R) - how to troubleshoot?

bfish
in ISY994

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Posted

Today I received my 2 new Credit Card transmitters from SmartHome.  The buttons don't seem very "stiff" compared to the ones that come with IRLinc.  But, assuming they are OK and just different, how do I link them to an existing IRLinc?

 

Also, I bought a 3rd IRLinc (2411R) and when I try to linc it's credit card remote, I hold the "To Scene" for about 5 seconds as instructed but the LED never goes off.  This worked flawlessly with my first two that I received about 2 weeks ago.  I checked the battery with a multi-tester and it is fine (3v).  How do I troubleshoot this?  Or has anyone had this issue and know what's going on?

 

Thanks and Happy New Year!

Hi bfish,

 

You might want to contact SmartHome tech support and if that fails, please don't hesitate to contact us.

 

With kind regards,

Michel

Hi bfish,

 

You might want to contact SmartHome tech support and if that fails, please don't hesitate to contact us.

 

With kind regards,

Michel

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