Jump to content
View in the app

A better way to browse. Learn more.

Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

App Site closes on startup

Featured Replies

Posted

When I log into my ISY994i, I get the the interface, then is simply closes the window before I can do anything. I have tried using 3 different browsers, but they all close the window before I can do anything.

 

What do I need to do to fix this action?

 

Thanks!

 

Clif

Are you trying to get to the admin interface or the dashboard? It should be downloading a java web start file to your computer in which you will need to open to access this. Make sure JRE is installed from java.com

  • Author

Thanks, I have Java 8 Update 25 installed. Yes, I keep trying to to access the admin interface via this URL:

isy.universal-devices.com/994i/

 

and as soon as I type in admin/admin, it closes the browser.

Try using the following url: http://192.168.1.1/admin

 

Replace the IP address with the local IP of your ISY. Does it do the same thing?

  • Author

well, I just tried accessing it by it's local IP address, and it still closes itself. I tried it on my wife's computer, and it works fine. So, I guess something on my laptop is having an issue.

Try reinstalling the Admin Console.

and be sure to clear your java cache first and delete all applications in java

  • Author

Thanks for all the good advice. I will see if I can clear my java cache today to see if that helps.

You should also check to see if the ISY is being blocked by any in suite fire wall / anti virus. If so please do white list the ISY for access so this isn't an issue.

 

This may also be a case where a browsers pop up settings have changed or set too high. Another thing to check is to use in private browsing and see if it makes a difference if the above does not work.

Guest
This topic is now closed to further replies.

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.