I am getting the following java error when trying to access the admin console through web. Tried replacing java with it's latest version but still getting this error.

 

Java Plug-in 11.31.2.13
Using JRE version 1.8.0_31-b13 Java HotSpot Client VM
User home directory = C:\Users\SimSom
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
 

Kindly advise. Thanks...

Open the Java Control panel (javacpl), select Security, edit Site List and add the IST IP address plus port.

Thanks stusviews. Unfortunately, still having same issue. Any other suggestions??

Did you clear your java cache including deleting installed applications and applets?

Hello rkhakhar,

 

There are no errors as far as I can see. As Techman suggested, please clear your Java cache and then retry. If you are still having problems, please don't hesitate to contact our tech support team (links below).

 

With kind regards,

Michel