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isy994izw won't recognize a new device.


Kibby

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First time setting up isy994izw and I installed this light by linear  Linear WS15Z-1 and it seems to work as expected since the light turns on and off via the switch however when I try to remove the device and add it nothing happens. I am no more than 20 ft from the  isy994izw and I am at a complete loss and have no idea if the isy994izw or the switch radio is not working.  any help or tips for this newb?

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First time setting up isy994izw and I installed this light by linear  Linear WS15Z-1 and it seems to work as expected since the light turns on and off via the switch however when I try to remove the device and add it nothing happens. I am no more than 20 ft from the  isy994izw and I am at a complete loss and have no idea if the isy994izw or the switch radio is not working.  any help or tips for this newb?

 

Most folks normally need a few repeating devices to help bridge / couple their Z-Wave network. If you don't have any the best thing to do is orientate the ISY from horizontal vs vertical etc.

 

If that doesn't allow you to enroll the new device you may need to include / exclude. From there the next step would be to perform a heal once the device is properly added.

 

If all of the above doesn't work then you need to bring the ISY closer to allow it to add. If it still doesn't add then I would follow the steps to hard reset the device and try again while the ISY is next to the device.

 

Lots of folks give Insteon a lot of grief about distance etc.

 

But, based on many sites I have reviewed Z-Wave is probably worse in terms of actual distance and adding the first go round.

 

NOTE: As I understand it the option to perform a heal is only available once the device has been added to the ISY then there should be some options at the top.

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Do not use the ISY delete device for any Z-Wave device. Instead, use Remove/Exclude a Z-Wave Device.

 

On occasion, delete device may appear to work. The device will not appear, but you will not be able to add it  because the Z-Wave Module will still "see" the device even though you wnon't. You will still need to use Remove/Exclude a Z-Wave Device.

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OK I think I got it. Looks like distance was an issue.  Anyone know how to pump up the antennae on these?  If not tell me about repeaters.

 

I don't own any Z-Wave but some have mentioned the new siren for Z-Wave operates as a great repeater device. Have you also changed the position of the ISY in terms of how it sits / mounts?

 

Others have used the external antenna but some have indicated this provides a more directional RF signal which you may not want. Whereas some indicate the internal antenna is more omni directional so this is something you may want to consider before moving toward a external antenna.

 

With only one device you may just need another few items or a repeater in the middle to help make the RF hop. I believe those who have the newer Z-Wave Plus devices offer much better performance etc.

 

Unfortunately, I understand the ISY does not support the Z-Wave Plus protocol at this point in time.

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I have read that the ZWave devices go into a low power RF signal. When doing things like including and excluding. As a security feature. To try and stop individuals from compromising your setup.

 

I know the Intermatic Home Settings modules I bought when they dropped ZWave. All say they go into low power to do include and exclude functions.

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