Andrew Posted April 29, 2015 Posted April 29, 2015 Hi everyone, Just got my ISY today. Set up (wifi) went fine, and manually turning my lamp on / off with my Lutron plug-in switch works fine. However, when I created a program to turn the lamp on at 6pm, nothing happened. Not sure where to start as far as troubleshooting goes - any help appreciated! Thanks, Andrew
paulbates Posted April 29, 2015 Posted April 29, 2015 Hi Andrew Can you paste the program in a post here? To do that: In the admin console, find the name of the program on the list Right click on the name, and pick "copy to clipboard", at the bottom of the list Paste that in a post here Paul
stusviews Posted April 29, 2015 Posted April 29, 2015 Select the program, right click, select Copy to Clipboard and paste the program here;
Andrew Posted April 29, 2015 Author Posted April 29, 2015 Hi guys - wow, thanks for the quick reply. Was wondering how to copy/paste! Here you go: - - - - - test - [iD 0003][Parent 0001]If Time is 7:17:00PM Then Set 'Family Room Small Lamp' On Else - No Actions - (To add one, press 'Action')
paulbates Posted April 29, 2015 Posted April 29, 2015 Hi Andrew Your program looks straight forward. It looks like you're using zwave and that was all set up with no problems? Is the time on your ISY set right and on the correct timezone? Those items are in the Configuration main tab on the right, under System. There are a number of items there under clock. Check those, and check back if you think that they are right or have questions. Paul
Andrew Posted April 29, 2015 Author Posted April 29, 2015 Hi Paul- Zwave working fine. Time is correct. Would having it on 24 hour format make a difference?
paulbates Posted April 29, 2015 Posted April 29, 2015 Hi Andrew- Good question, but no, 24 hour is just a way to present the time based on your preference Going back to your program, is it enabled? There will be a check box on the right side of the screen, down at the same level as "add to program" Normally programs are viewed in the Details view. There is also a Summar view tab. Can you switch to that, highlight the row with your program, press <ctrl> C to copy, and then paste it back in a post. It should look something like this: Cycle North Fan Cycle North Fan On - Running 'Then' True HVAC Tue Apr 28 09:38:34 EDT 2015 Tue Apr 28 09:32:02 EDT 2015 002F Thanks Paul
stusviews Posted April 29, 2015 Posted April 29, 2015 Select the program, right click, select Run Then. Did the device turn on?
Andrew Posted April 29, 2015 Author Posted April 29, 2015 Hi guys, test test On - Idle True Tue Apr 28 22:13:28 EDT 2015 Tue Apr 28 22:13:28 EDT 2015 Wed Apr 29 19:17:00 EDT 2015 0003 Stu: Yes, it worked when I ran it that way
paulbates Posted April 29, 2015 Posted April 29, 2015 Stu, I'm not sure what's happening here. Do you have another idea, our should we suggest that Andrew open a ticket with UDI? Paul
paulbates Posted April 29, 2015 Posted April 29, 2015 Hi Andrew Sorry we could not figure this out, can you submit a ticket to http://www.universal-devices.com/contact-support Someone from UDI will get this figured out. Welcome to UDI! Paul
LeeG Posted April 29, 2015 Posted April 29, 2015 Andrew The posted Program triggers once at exactly 7:17PM. It does not run from 7:17PM If Time is 7:17:00PM
larryllix Posted April 29, 2015 Posted April 29, 2015 Andrew another thing that should be noted if you are trying to test time triggers just ahead of the current time is that the time shown in the Admin Console gets out of whack as there no synchronisation with the ISY after the initial connection and the admin console software keeps a really bad time clock on the screen. Your indicated screen time may be faster than the ISY and your test program time may not trigger due being already pa ss ed.
Andrew Posted April 29, 2015 Author Posted April 29, 2015 Hi everyone - I think Larry was right! To test this, I set the program to run 10 minutes after updating it/saving it (rather than the next minute) and it appears to be working now! Yay! BTW regarding 24 hour time - I prefer that, but see that the interface only lets us program by 12-hour time. Not a big deal though. Thanks! Andrew
paulbates Posted April 29, 2015 Posted April 29, 2015 Great Andrew. Glad you got it working. Again welcome to the UDI community!
Andrew Posted April 29, 2015 Author Posted April 29, 2015 Good morning Paul, Yeah, this is good stuff! My next challenge is getting remote functioning working. New thread for that though... cheers Andrew
paulbates Posted April 29, 2015 Posted April 29, 2015 Andrew- Part of getting used to the community is learning where the knowledge rocks are, so you can turn them over and look under them for the info Book mark this how to part of the forum on How to's. Remote access is the the fourth one down. There is also a wiki and the manuals are located in there There is a lot of info, its worth a little time to learn to navigate and find what's where. Having just joined in the summer of last year, that was one of the first things that helped me The community is glad to help too, as you've found out. Paul
Andrew Posted April 29, 2015 Author Posted April 29, 2015 Hi again, Yeah, this seems like a great community. Actually, that (and great pre-sales info by phone) is one of the reasons I jumped in. I did actually follow (or try to) both of those links! I was getting kinda tired, though, and may have missed something. My router is UPnP but I was getting an error. Will try again after work - if it's "no dice" and I can't find an answer, I'll start a new thread on it. Cheers- Andrew
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