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error adding new 2334-222

oskrypuch
in ISY994

Featured Replies

Posted

I have a mature system with a gazillion devices and extensive programming. Recently two of my original 2486 8 button devices have failed. I purchased two 2334-222 devices, to replace them.

 

The first went in just fine, used the New Insteon Device dialog, and explictly specified the address and device type. It added normally, and I replaced the old device with the new, in the programming device tree.

 

The second device, using the identical steps, consistently gives the following error ...

 

  2334%20error.png

 

Note that the device firmware version is not recognized, the other device sent its version on interrogation, as usual.

 

I am using the latest stable release, 4.2.30 software.

 

version.png

 

 

I tried doing a factory reset on the 8-button 2334 device, no difference. Tried adding the device in alternate fashion, by discovery, no difference. I did a simple reboot of my ISY device, and rebooted my computer and cleaned out my Java cache, again no difference. I even jiggled the cords.

 

Should I assume that the device is faulty, and look to a warranty replacement?

 

Anything else to check/do?

 

Thanks.

 

* Orest

Edited by oskrypuch

What ISY firmware and UI is in use?

 

Use New INSTEON Device.  Enter Insteon address, Name of choice and Auto Discover.

 

Run Tools | Diagnostics | Event Viewer at LEVEL 3 while using New INSTEON Device.  Post the event trace. 

  • Author

Both firmware and UI are 4.2.30.

 

Set the event viewer active, and tried the device add. Bizarrely it worked this time!?

 

Here is the trace, from that successful add, in any case ...

 

Sun 05/10/2015 05:26:04 PM : [34 dd 42    ] Added to list of devices to link to ISY
Sun 05/10/2015 05:26:04 PM : [iNST-TX-I1  ] 02 62 34 DD 42 0F 0D 00
Sun 05/10/2015 05:26:04 PM : [iNST-ACK    ] 02 62 34.DD.42 0F 0D 00 06                 (00)
Sun 05/10/2015 05:26:04 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE AB 0D FF           (FF)
Sun 05/10/2015 05:26:04 PM : [std-Direct Nack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:26:04 PM : [iNST-TX-I2CS] 02 62 34 DD 42 1F 09 01 00 00 00 00 00 00 00 00 00 00 00 00 00 F6
Sun 05/10/2015 05:26:04 PM : [iNST-ACK    ] 02 62 34.DD.42 1F 09 01 00 00 00 00 00 00 00 00 00 00 00 00 00 F6 06 LNK-ON (01)
Sun 05/10/2015 05:26:05 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 09 01    LNK-ON (01)
Sun 05/10/2015 05:26:05 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:26:05 PM : [LNK-BGN     ] 02 64 01 00 06 
Sun 05/10/2015 05:26:06 PM : [LNK-STAT    ] 02 53 M(01) gid=00 34.DD.42 0141 44 
Sun 05/10/2015 05:26:06 PM : [iNST-TX-I1  ] 02 62 34 DD 42 0F 0D 00
Sun 05/10/2015 05:26:06 PM : [LNK-END     ] 02 65 06 
Sun 05/10/2015 05:26:06 PM : [std MH      ] Unexpected Ack imCmd=65 cmd1= 0x42
Sun 05/10/2015 05:26:06 PM : [iNST-ACK    ] 02 62 34.DD.42 0F 0D 00 06                 (00)
Sun 05/10/2015 05:26:07 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 0D 02           (02)
Sun 05/10/2015 05:26:07 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:26:11 PM : [iNST-TX-I1  ] 02 62 34 DD 42 0F 0D 00
Sun 05/10/2015 05:26:11 PM : [iNST-ACK    ] 02 62 34.DD.42 0F 0D 00 06                 (00)
Sun 05/10/2015 05:26:11 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 0D 02           (02)
Sun 05/10/2015 05:26:11 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:26:11 PM : [iNST-TX-I1  ] 02 62 34 DD 42 0F 10 00
Sun 05/10/2015 05:26:11 PM : [iNST-ACK    ] 02 62 34.DD.42 0F 10 00 06          ID-REQ (00)
Sun 05/10/2015 05:26:12 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 10 00    ID-REQ (00)
Sun 05/10/2015 05:26:12 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:26:12 PM : [iNST-SRX    ] 02 50 34.DD.42 01.41.44 8B 01 76           (76)
Sun 05/10/2015 05:26:12 PM : [std-Broadcast] 34.DD.42-->01.41.44, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:26:12 PM : [34 DD 42 0  ] Calibrating engine version
Sun 05/10/2015 05:26:12 PM : [iNST-TX-I2CS] 02 62 34 DD 42 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0
Sun 05/10/2015 05:26:12 PM : [iNST-ACK    ] 02 62 34.DD.42 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06        (00)
Sun 05/10/2015 05:26:13 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 2F 00           (00)
Sun 05/10/2015 05:26:13 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:26:13 PM : [iNST-ERX    ] 02 51 34 DD 42 25 26 EE 11 2F 00 00 01 0F FF 00 AA 00 25 26 EE FF 1C 01 C3 
Sun 05/10/2015 05:26:13 PM : [Ext-Direct  ] 34.DD.42-->ISY/PLM Group=0, Max Hops=1, Hops Left=0
Sun 05/10/2015 05:26:13 PM : [34 DD 42 0  ] Using Database Link Table offset 0x0FF8 (reported 0x0FF8)
Sun 05/10/2015 05:26:13 PM : [34 DD 42 1  ] Start : Adding device to ISY
Sun 05/10/2015 05:26:13 PM : [34 DD 42 1  ] Finish : Adding device to ISY was Successful
Sun 05/10/2015 05:26:13 PM : [34 DD 42 1  ] Link    0 : 0FF8 [A2002526EEFF1F01] Saving  [A2002526EEFF1F01]
Sun 05/10/2015 05:26:13 PM : [34 DD 42 1  ] Link    1 : 0FF0 [E2012526EE010001] Saving  [E2012526EE010001]
Sun 05/10/2015 05:26:13 PM : [iNST-TX-I2CS] 02 62 34 DD 42 1F 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1
Sun 05/10/2015 05:26:13 PM : [iNST-ACK    ] 02 62 34.DD.42 1F 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1 06        (00)
Sun 05/10/2015 05:26:14 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 27 2E 00           (00)
Sun 05/10/2015 05:26:14 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=1
Sun 05/10/2015 05:26:14 PM : [iNST-ERX    ] 02 51 34 DD 42 25 26 EE 11 2E 00 01 01 00 00 20 20 1C FE 05 00 01 00 00 00 
Sun 05/10/2015 05:26:14 PM : [Ext-Direct  ] 34.DD.42-->ISY/PLM Group=0, Max Hops=1, Hops Left=0
Sun 05/10/2015 05:26:14 PM : [D2D EVENT   ] Event [34 DD 42 1] [OL] [255] uom=0 prec=-1
Sun 05/10/2015 05:26:14 PM : [  34 DD 42 1]       OL 255
Sun 05/10/2015 05:26:14 PM : [D2D EVENT   ] Event [34 DD 42 1] [RR] [28] uom=0 prec=-1
Sun 05/10/2015 05:26:14 PM : [  34 DD 42 1]       RR  28
Sun 05/10/2015 05:26:14 PM : [iNST-TX-I1  ] 02 62 34 DD 42 0F 1F 00
Sun 05/10/2015 05:26:14 PM : [iNST-ACK    ] 02 62 34.DD.42 0F 1F 00 06          GOF    (FLAGS)
Sun 05/10/2015 05:26:15 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 1F 08    GOF    (08)
Sun 05/10/2015 05:26:15 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:26:15 PM : [34 DD 42 2  ] Start : Adding device to ISY
Sun 05/10/2015 05:26:15 PM : [34 DD 42 2  ] Finish : Adding device to ISY was Successful
Sun 05/10/2015 05:26:15 PM : [34 DD 42 2  ] Link    2 : 0FE8 [E2022526EE010002] Saving  [E2022526EE010002]
Sun 05/10/2015 05:26:15 PM : [34 DD 42 3  ] Start : Adding device to ISY
Sun 05/10/2015 05:26:15 PM : [34 DD 42 3  ] Finish : Adding device to ISY was Successful
Sun 05/10/2015 05:26:15 PM : [34 DD 42 3  ] Link    3 : 0FE0 [E2032526EE010003] Saving  [E2032526EE010003]
Sun 05/10/2015 05:26:15 PM : [34 DD 42 4  ] Start : Adding device to ISY
Sun 05/10/2015 05:26:15 PM : [34 DD 42 4  ] Finish : Adding device to ISY was Successful
Sun 05/10/2015 05:26:15 PM : [34 DD 42 4  ] Link    4 : 0FD8 [E2042526EE010004] Saving  [E2042526EE010004]
Sun 05/10/2015 05:26:15 PM : [34 DD 42 5  ] Start : Adding device to ISY
Sun 05/10/2015 05:26:15 PM : [34 DD 42 5  ] Finish : Adding device to ISY was Successful
Sun 05/10/2015 05:26:16 PM : [34 DD 42 5  ] Link    5 : 0FD0 [E2052526EE010005] Saving  [E2052526EE010005]
Sun 05/10/2015 05:26:16 PM : [34 DD 42 6  ] Start : Adding device to ISY
Sun 05/10/2015 05:26:16 PM : [34 DD 42 6  ] Finish : Adding device to ISY was Successful
Sun 05/10/2015 05:26:16 PM : [34 DD 42 6  ] Link    6 : 0FC8 [E2062526EE010006] Saving  [E2062526EE010006]
Sun 05/10/2015 05:26:16 PM : [34 DD 42 7  ] Start : Adding device to ISY
Sun 05/10/2015 05:26:16 PM : [34 DD 42 7  ] Finish : Adding device to ISY was Successful
Sun 05/10/2015 05:26:16 PM : [34 DD 42 7  ] Link    7 : 0FC0 [E2072526EE010007] Saving  [E2072526EE010007]
Sun 05/10/2015 05:26:16 PM : [34 DD 42 8  ] Start : Adding device to ISY
Sun 05/10/2015 05:26:16 PM : [34 DD 42 8  ] Finish : Adding device to ISY was Successful
Sun 05/10/2015 05:26:16 PM : [34 DD 42 8  ] Link    8 : 0FB8 [E2082526EE010008] Saving  [E2082526EE010008]
Sun 05/10/2015 05:26:16 PM : [iNST-TX-I1  ] 02 62 34 DD 42 0F 19 00
Sun 05/10/2015 05:26:16 PM : [iNST-ACK    ] 02 62 34.DD.42 0F 19 00 06          LTSREQ (LIGHT)
Sun 05/10/2015 05:26:16 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 01 FF           (FF)
Sun 05/10/2015 05:26:16 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:26:17 PM : [D2D EVENT   ] Event [34 DD 42 1] [sT] [255] uom=0 prec=-1
Sun 05/10/2015 05:26:17 PM : [  34 DD 42 1]       ST 255
Sun 05/10/2015 05:26:17 PM : [D2D EVENT   ] Event [34 DD 42 1] [OL] [255] uom=0 prec=-1
Sun 05/10/2015 05:26:17 PM : [  34 DD 42 1]       OL 255
Sun 05/10/2015 05:26:17 PM : [D2D EVENT   ] Event [34 DD 42 1] [RR] [28] uom=0 prec=-1
Sun 05/10/2015 05:26:17 PM : [  34 DD 42 1]       RR  28
Sun 05/10/2015 05:26:17 PM : [iNST-TX-I2CS] 02 62 34 DD 42 1F 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1
Sun 05/10/2015 05:26:17 PM : [iNST-ACK    ] 02 62 34.DD.42 1F 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1 06        (00)
Sun 05/10/2015 05:26:18 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 2E 00           (00)
Sun 05/10/2015 05:26:18 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:26:18 PM : [iNST-ERX    ] 02 51 34 DD 42 25 26 EE 11 2E 00 01 01 00 00 20 20 1C FE 05 00 01 00 00 00 
Sun 05/10/2015 05:26:18 PM : [Ext-Direct  ] 34.DD.42-->ISY/PLM Group=0, Max Hops=1, Hops Left=0
Sun 05/10/2015 05:26:18 PM : [D2D EVENT   ] Event [34 DD 42 2] [sT] [0] uom=0 prec=-1
Sun 05/10/2015 05:26:18 PM : [  34 DD 42 2]       ST   0
Sun 05/10/2015 05:26:18 PM : [D2D EVENT   ] Event [34 DD 42 3] [sT] [0] uom=0 prec=-1
Sun 05/10/2015 05:26:18 PM : [  34 DD 42 3]       ST   0
Sun 05/10/2015 05:26:18 PM : [D2D EVENT   ] Event [34 DD 42 4] [sT] [0] uom=0 prec=-1
Sun 05/10/2015 05:26:18 PM : [  34 DD 42 4]       ST   0
Sun 05/10/2015 05:26:18 PM : [D2D EVENT   ] Event [34 DD 42 5] [sT] [0] uom=0 prec=-1
Sun 05/10/2015 05:26:18 PM : [  34 DD 42 5]       ST   0
Sun 05/10/2015 05:26:19 PM : [D2D EVENT   ] Event [34 DD 42 6] [sT] [0] uom=0 prec=-1
Sun 05/10/2015 05:26:19 PM : [  34 DD 42 6]       ST   0
Sun 05/10/2015 05:26:19 PM : [D2D EVENT   ] Event [34 DD 42 7] [sT] [0] uom=0 prec=-1
Sun 05/10/2015 05:26:19 PM : [  34 DD 42 7]       ST   0
Sun 05/10/2015 05:26:19 PM : [D2D EVENT   ] Event [34 DD 42 8] [sT] [0] uom=0 prec=-1
Sun 05/10/2015 05:26:19 PM : [  34 DD 42 8]       ST   0
Sun 05/10/2015 05:26:19 PM : [34 DD 42 0  ] Successfully added device
Sun 05/10/2015 05:26:20 PM : [All         ] Writing 524 bytes to devices
Sun 05/10/2015 05:26:20 PM : [iNST-TX-I1  ] 02 62 16 75 24 0F 0D 00
Sun 05/10/2015 05:26:20 PM : [iNST-ACK    ] 02 62 16.75.24 0F 0D 00 06                 (00)
Sun 05/10/2015 05:26:29 PM : [iNST-TX-I1  ] 02 62 16 75 24 0F 0D 00
Sun 05/10/2015 05:26:29 PM : [iNST-ACK    ] 02 62 16.75.24 0F 0D 00 06                 (00)
Sun 05/10/2015 05:26:38 PM : [iNST-TX-I1  ] 02 62 16 75 24 0F 0D 00
Sun 05/10/2015 05:26:38 PM : [iNST-ACK    ] 02 62 16.75.24 0F 0D 00 06                 (00)
Sun 05/10/2015 05:26:42 PM : [16 75 24 1  ] Memory : Write dbAddr=0x02AF [FF] cmd1=0x00 cmd2=0x00
Sun 05/10/2015 05:26:42 PM : [iNST-TX-I1  ] 02 62 16 75 24 0F 28 02
Sun 05/10/2015 05:26:42 PM : [iNST-ACK    ] 02 62 16.75.24 0F 28 02 06          SET-MSB(02)
Sun 05/10/2015 05:26:51 PM : [iNST-TX-I1  ] 02 62 16 75 24 0F 28 02
Sun 05/10/2015 05:26:51 PM : [iNST-ACK    ] 02 62 16.75.24 0F 28 02 06          SET-MSB(02)
Sun 05/10/2015 05:27:00 PM : [iNST-TX-I1  ] 02 62 16 75 24 0F 28 02
Sun 05/10/2015 05:27:00 PM : [iNST-ACK    ] 02 62 16.75.24 0F 28 02 06          SET-MSB(02)
Sun 05/10/2015 05:27:04 PM : [16 75 24 1  ] Memory : Write dbAddr=0x02AF [FF] cmd1=0x00 cmd2=0x00 - Failed
Sun 05/10/2015 05:27:04 PM : [D2D EVENT   ] Event [16 75 24 1] [ERR] [1] uom=0 prec=-1
Sun 05/10/2015 05:27:04 PM : [  16 75 24 1]      ERR   1
Sun 05/10/2015 05:27:05 PM : [34 DD 42 1  ] Link    0 : 0FF8 [A2002526EEFF1F01] Writing [A2002526EEFF1F01]
Sun 05/10/2015 05:27:05 PM : [iNST-TX-I2CS] 02 62 34 DD 42 1F 2F 00 00 02 0F FF 08 A2 00 25 26 EE FF 1F 01 BF
Sun 05/10/2015 05:27:05 PM : [iNST-ACK    ] 02 62 34.DD.42 1F 2F 00 00 02 0F FF 08 A2 00 25 26 EE FF 1F 01 BF 06        (00)
Sun 05/10/2015 05:27:05 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 2F 00           (00)
Sun 05/10/2015 05:27:05 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:27:05 PM : [MNG-LNK-RSP ] 02 6F 40 E2 00 34 DD 42 01 41 44 15 
Sun 05/10/2015 05:27:05 PM : [PLM         ] Group   0 : Writing Controller Link matching [34 DD 42 1  ] Link    0 : 0FF8 [A2002526EEFF1F01]
Sun 05/10/2015 05:27:05 PM : [34 DD 42 1  ] Link    1 : 0FF0 [E2012526EE010001] Writing [E2012526EE010001]
Sun 05/10/2015 05:27:05 PM : [iNST-TX-I2CS] 02 62 34 DD 42 1F 2F 00 00 02 0F F7 08 E2 01 25 26 EE 01 00 01 A3
Sun 05/10/2015 05:27:06 PM : [iNST-ACK    ] 02 62 34.DD.42 1F 2F 00 00 02 0F F7 08 E2 01 25 26 EE 01 00 01 A3 06        (00)
Sun 05/10/2015 05:27:06 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 2F 00           (00)
Sun 05/10/2015 05:27:06 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:27:06 PM : [MNG-LNK-RSP ] 02 6F 41 A2 01 34 DD 42 01 41 44 06 
Sun 05/10/2015 05:27:06 PM : [PLM         ] Group   1 : Writing Responder Link matching [34 DD 42 1  ] Link    1 : 0FF0 [E2012526EE010001]
Sun 05/10/2015 05:27:07 PM : [34 DD 42 1  ] Link    2 : 0FE8 [E2022526EE010002] Writing [E2022526EE010002]
Sun 05/10/2015 05:27:07 PM : [iNST-TX-I2CS] 02 62 34 DD 42 1F 2F 00 00 02 0F EF 08 E2 02 25 26 EE 01 00 02 A9
Sun 05/10/2015 05:27:07 PM : [iNST-ACK    ] 02 62 34.DD.42 1F 2F 00 00 02 0F EF 08 E2 02 25 26 EE 01 00 02 A9 06        (00)
Sun 05/10/2015 05:27:07 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 2F 00           (00)
Sun 05/10/2015 05:27:07 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:27:07 PM : [MNG-LNK-RSP ] 02 6F 41 A2 02 34 DD 42 01 41 44 06 
Sun 05/10/2015 05:27:07 PM : [PLM         ] Group   2 : Writing Responder Link matching [34 DD 42 1  ] Link    2 : 0FE8 [E2022526EE010002]
Sun 05/10/2015 05:27:08 PM : [34 DD 42 1  ] Link    3 : 0FE0 [E2032526EE010003] Writing [E2032526EE010003]
Sun 05/10/2015 05:27:08 PM : [iNST-TX-I2CS] 02 62 34 DD 42 1F 2F 00 00 02 0F E7 08 E2 03 25 26 EE 01 00 03 AF
Sun 05/10/2015 05:27:08 PM : [iNST-ACK    ] 02 62 34.DD.42 1F 2F 00 00 02 0F E7 08 E2 03 25 26 EE 01 00 03 AF 06        (00)
Sun 05/10/2015 05:27:08 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 2F 00           (00)
Sun 05/10/2015 05:27:08 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:27:08 PM : [MNG-LNK-RSP ] 02 6F 41 A2 03 34 DD 42 01 41 44 06 
Sun 05/10/2015 05:27:08 PM : [PLM         ] Group   3 : Writing Responder Link matching [34 DD 42 1  ] Link    3 : 0FE0 [E2032526EE010003]
Sun 05/10/2015 05:27:09 PM : [34 DD 42 1  ] Link    4 : 0FD8 [E2042526EE010004] Writing [E2042526EE010004]
Sun 05/10/2015 05:27:09 PM : [iNST-TX-I2CS] 02 62 34 DD 42 1F 2F 00 00 02 0F DF 08 E2 04 25 26 EE 01 00 04 B5
Sun 05/10/2015 05:27:09 PM : [iNST-ACK    ] 02 62 34.DD.42 1F 2F 00 00 02 0F DF 08 E2 04 25 26 EE 01 00 04 B5 06        (00)
Sun 05/10/2015 05:27:09 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 2F 00           (00)
Sun 05/10/2015 05:27:09 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:27:09 PM : [MNG-LNK-RSP ] 02 6F 41 A2 04 34 DD 42 01 41 44 06 
Sun 05/10/2015 05:27:09 PM : [PLM         ] Group   4 : Writing Responder Link matching [34 DD 42 1  ] Link    4 : 0FD8 [E2042526EE010004]
Sun 05/10/2015 05:27:10 PM : [34 DD 42 1  ] Link    5 : 0FD0 [E2052526EE010005] Writing [E2052526EE010005]
Sun 05/10/2015 05:27:10 PM : [iNST-TX-I2CS] 02 62 34 DD 42 1F 2F 00 00 02 0F D7 08 E2 05 25 26 EE 01 00 05 BB
Sun 05/10/2015 05:27:10 PM : [iNST-ACK    ] 02 62 34.DD.42 1F 2F 00 00 02 0F D7 08 E2 05 25 26 EE 01 00 05 BB 06        (00)
Sun 05/10/2015 05:27:10 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 2F 00           (00)
Sun 05/10/2015 05:27:10 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:27:10 PM : [MNG-LNK-RSP ] 02 6F 41 A2 05 34 DD 42 01 41 44 06 
Sun 05/10/2015 05:27:10 PM : [PLM         ] Group   5 : Writing Responder Link matching [34 DD 42 1  ] Link    5 : 0FD0 [E2052526EE010005]
Sun 05/10/2015 05:27:11 PM : [34 DD 42 1  ] Link    6 : 0FC8 [E2062526EE010006] Writing [E2062526EE010006]
Sun 05/10/2015 05:27:11 PM : [iNST-TX-I2CS] 02 62 34 DD 42 1F 2F 00 00 02 0F CF 08 E2 06 25 26 EE 01 00 06 C1
Sun 05/10/2015 05:27:11 PM : [iNST-ACK    ] 02 62 34.DD.42 1F 2F 00 00 02 0F CF 08 E2 06 25 26 EE 01 00 06 C1 06        (00)
Sun 05/10/2015 05:27:11 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 2F 00           (00)
Sun 05/10/2015 05:27:11 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:27:11 PM : [MNG-LNK-RSP ] 02 6F 41 A2 06 34 DD 42 01 41 44 06 
Sun 05/10/2015 05:27:11 PM : [PLM         ] Group   6 : Writing Responder Link matching [34 DD 42 1  ] Link    6 : 0FC8 [E2062526EE010006]
Sun 05/10/2015 05:27:12 PM : [34 DD 42 1  ] Link    7 : 0FC0 [E2072526EE010007] Writing [E2072526EE010007]
Sun 05/10/2015 05:27:12 PM : [iNST-TX-I2CS] 02 62 34 DD 42 1F 2F 00 00 02 0F C7 08 E2 07 25 26 EE 01 00 07 C7
Sun 05/10/2015 05:27:12 PM : [iNST-ACK    ] 02 62 34.DD.42 1F 2F 00 00 02 0F C7 08 E2 07 25 26 EE 01 00 07 C7 06        (00)
Sun 05/10/2015 05:27:12 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 2F 00           (00)
Sun 05/10/2015 05:27:12 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:27:12 PM : [MNG-LNK-RSP ] 02 6F 41 A2 07 34 DD 42 01 41 44 06 
Sun 05/10/2015 05:27:12 PM : [PLM         ] Group   7 : Writing Responder Link matching [34 DD 42 1  ] Link    7 : 0FC0 [E2072526EE010007]
Sun 05/10/2015 05:27:13 PM : [34 DD 42 1  ] Link    8 : 0FB8 [E2082526EE010008] Writing [E2082526EE010008]
Sun 05/10/2015 05:27:13 PM : [iNST-TX-I2CS] 02 62 34 DD 42 1F 2F 00 00 02 0F BF 08 E2 08 25 26 EE 01 00 08 CD
Sun 05/10/2015 05:27:13 PM : [iNST-ACK    ] 02 62 34.DD.42 1F 2F 00 00 02 0F BF 08 E2 08 25 26 EE 01 00 08 CD 06        (00)
Sun 05/10/2015 05:27:13 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 2F 00           (00)
Sun 05/10/2015 05:27:13 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:27:13 PM : [MNG-LNK-RSP ] 02 6F 41 A2 08 34 DD 42 01 41 44 06 
Sun 05/10/2015 05:27:13 PM : [PLM         ] Group   8 : Writing Responder Link matching [34 DD 42 1  ] Link    8 : 0FB8 [E2082526EE010008]
Sun 05/10/2015 05:27:14 PM : [34 DD 42 1  ] Link    9 : 0FB0 [0000000000000000] Writing [00..............]
Sun 05/10/2015 05:27:14 PM : [iNST-TX-I2CS] 02 62 34 DD 42 1F 2F 00 00 02 0F B7 08 00 00 00 00 00 00 00 00 01
Sun 05/10/2015 05:27:14 PM : [iNST-ACK    ] 02 62 34.DD.42 1F 2F 00 00 02 0F B7 08 00 00 00 00 00 00 00 00 01 06        (00)
Sun 05/10/2015 05:27:14 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 2F 00           (00)
Sun 05/10/2015 05:27:14 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:27:14 PM : [34 DD 42 1  ] Link   10 : 0FA8 : Writing High Water Byte
Sun 05/10/2015 05:27:14 PM : [iNST-TX-I2CS] 02 62 34 DD 42 1F 2F 00 00 00 0F AF 01 00 00 00 00 00 00 00 00 12
Sun 05/10/2015 05:27:14 PM : [iNST-ACK    ] 02 62 34.DD.42 1F 2F 00 00 00 0F AF 01 00 00 00 00 00 00 00 00 12 06        (00)
Sun 05/10/2015 05:27:15 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 2F 00           (00)
Sun 05/10/2015 05:27:15 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:27:15 PM : [iNST-ERX    ] 02 51 34 DD 42 25 26 EE 11 2F 00 00 01 0F AF 20 00 00 00 00 00 00 00 00 F2 
Sun 05/10/2015 05:27:15 PM : [Ext-Direct  ] 34.DD.42-->ISY/PLM Group=0, Max Hops=1, Hops Left=0
Sun 05/10/2015 05:27:15 PM : [iNST-TX-I2CS] 02 62 34 DD 42 1F 2F 00 00 00 0F AF 01 00 00 00 00 00 00 00 00 12
Sun 05/10/2015 05:27:15 PM : [iNST-ACK    ] 02 62 34.DD.42 1F 2F 00 00 00 0F AF 01 00 00 00 00 00 00 00 00 12 06        (00)
Sun 05/10/2015 05:27:16 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 2F 00           (00)
Sun 05/10/2015 05:27:16 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
Sun 05/10/2015 05:27:16 PM : [iNST-ERX    ] 02 51 34 DD 42 25 26 EE 11 2F 00 00 01 0F AF 20 00 00 00 00 00 00 00 00 F2 
Sun 05/10/2015 05:27:16 PM : [Ext-Direct  ] 34.DD.42-->ISY/PLM Group=0, Max Hops=1, Hops Left=0
Sun 05/10/2015 05:27:16 PM : [iNST-TX-I2CS] 02 62 34 DD 42 1F 2F 00 00 02 0F AF 08 00 00 00 00 00 00 00 00 09
Sun 05/10/2015 05:27:16 PM : [iNST-ACK    ] 02 62 34.DD.42 1F 2F 00 00 02 0F AF 08 00 00 00 00 00 00 00 00 09 06        (00)
Sun 05/10/2015 05:27:17 PM : [iNST-SRX    ] 02 50 34.DD.42 25.26.EE 2B 2F 00           (00)
Sun 05/10/2015 05:27:17 PM : [std-Direct Ack] 34.DD.42-->ISY/PLM Group=0, Max Hops=3, Hops Left=2

I've received this message on different ages and types of devices during and after upgrading to a newer PLM and also upgrading to a newer ISY firmware. Both during the upgrade, and with subsequent new device adds afterwards, specific devices returned the "cannot determine insteon engine".

 

However I was able to add them. The fix was to add the devices by putting the ISY in 'linking mode' and pressing the set button on the affected devices for 3 seconds, and then returning to the ISY for the completion of adding them. All devices with the "cannot determine insteon engine" message added immediately and worked perfectly after being added this way. 

 

It won't take long to see if this is will work for you.  I do not have an explanation on why this is.

 

Paul

  • Author

I will try that, should it happen again. It does look like most, if not all, of my 2486's will be going belly up.  :cry:

 

* Orest

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