jmed999 Posted August 2, 2015 Posted August 2, 2015 I replaced my PLM that went bad (see my 1st post in this thread http://forum.universal-devices.com/topic/16500-suddenly-having-strange-issuesplease-help/ A couple of issues. First the instructions says to put all battery powered devices in programming mode. I was going to do this but ran into an issue. I put the 1st remotelinc in programming mode then when I tried to put the 2nd one in programming mode the 2nd one beeped and both the 1st and 2nd one stopped programming mode. Did I link them? If so, how could I put them all in programming mode w/o linking them? If so, how can I unlink them? So I started to restore the PLM without my battery powered devices in programming mode. My PLM link count is now 266. The old PLM that failed was saying 0 count. The remotelinc doesn't have the green IOIOIO beside them. I thought they would. Should they? -The Elk arm, disarm, etc still doesn't show up at the top of the top of the admin console like it did before the old PLM failed. -A button on a keypadlinc that through a program controls a thermostat and ceiling fan still doesn't work like it did before the old PLM went bad. When pressed, it does show up in the event viewer though. Any ideas what may be wrong? Thanks!
LeeG Posted August 2, 2015 Posted August 2, 2015 Cannot put all battery powered devices into linking mode any more than you would put all powered units into linking mode at the same time. When done updating the battery powered devices one at a time do a Restore Device to both devices that were manually linked together. Suggest terminating Admin Console and restarting after all devices have been updated with the new PLM address. That may put the Elk entries were they were before. Need objective information about KPL button and thermostat. Does Program trigger, is a command sent to the thermostat, and so on. The "doesn't work" does not help.
jmed999 Posted August 2, 2015 Author Posted August 2, 2015 -How do I update the battery powered devices? Note: They do not have the green IOIO beside them. With that said do I still do a "Write updates to Device"? -Terminating the Admin Console did not put the Elk entries on top of the admin console like before. Note: when I do a "PLM Info/Status" it still displays the old PLM address and NOT the new PLM's address. Not sure why it's doing that but thought that was strange. -Sorry for the "Doesn't work". I had company come to my home when I was finishing that 1st post. So when I press the keypadlinc button, it is supposed to run a program that turns a scene on. The scene adjusts the stat setpoints and turns a ceiling fan on. With the failed PLM nothing showed up in the event viewer when I pressed the button. Now it does show up in the event viewer and the programs do run when the keypadlink button is pressed but the Venstar stat doesn't change setpoints. Thanks in advance for helping solve the issue.
Brian H Posted August 2, 2015 Posted August 2, 2015 Did you power down the old PLM and ISY controller. Swap the serial cable to the new PLM. Power up the new PLM first and allow it to completely initialize. Then power up the ISY994i so it found the new PLM at boot up.
jmed999 Posted August 2, 2015 Author Posted August 2, 2015 No I didn't. Should I restart the ISY and PLM now? I didn't know I needed to do all that as the PLM instructions didn't say anything about the procedure you're asking about.
stusviews Posted August 2, 2015 Posted August 2, 2015 Start over. BTW, the PLM is used for several applications including those by a third party, for example, the ISY and virtually every software solution.
Brian H Posted August 2, 2015 Posted August 2, 2015 LeeG may have a more details on what to do after using the Restore Modem (PLM) function with out the ISY994i controller detecting the new PLM ID. http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:File_Menu See the Restore Modem (PLM) section of the above wiki page. Do you have a recent backup if needed?
jmed999 Posted August 2, 2015 Author Posted August 2, 2015 How do I power down the PLM..just unplug it? By start over do I need to reset or delete the new PLM's link then restore them again after starting over? I have a backup from about a month and a half ago.
stusviews Posted August 2, 2015 Posted August 2, 2015 Yes, just unplug the PLM Power down the ISY. Plug in the PLM, wait a few seconds, then power up the ISY. Then restore the PLM. If you have an ISY Pro, turn off writing to battery powered devices first. Update them later, one at a time, in nay case.
Brian H Posted August 2, 2015 Posted August 2, 2015 (edited) The wiki page may also give you clearer information. Yes unplug the PLM and the ISY994i external power supply Wait maybe thirty seconds and plug in the PLM and let it completely power up. Then plug in the external power supply for the ISY994i. So the new PLM is then detected. NEVER use Delete Modem (PLM) choice. It will remove all the PLM references in all the Insteon devices in your system. The Restore Modem (PLM) function does a software command PLM reset and then writes to the PLM. Edited August 2, 2015 by Brian H
jmed999 Posted August 3, 2015 Author Posted August 3, 2015 Ok that seems to have solved all the issues except the Elk Arm, disarm, etc. still isn't displayed at the top of the admin console. Anyone have any idea how to get that back? Thanks for all the help!
Brian H Posted August 3, 2015 Posted August 3, 2015 Good to hear of your progress and you are closer to completely OK.
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