Boldstep Posted August 16, 2015 Share Posted August 16, 2015 Hi I'm a automation newbie and having trouble with a synchrolink module I installed. The current state is not updated real time on the isy. If I manually query the module I can get the status reliably but for some reason the update frequency is very slow (10's of minutes). Is there something unusual about this module (as my other insteon devices don't show this behavior)? What is the best way to work around this in terms of programs? Thanks! Link to comment
stusviews Posted August 16, 2015 Share Posted August 16, 2015 The SynchroLinc has three options? What is each set at? Link to comment
Boldstep Posted August 16, 2015 Author Share Posted August 16, 2015 I think it is load sense. Didn't change anything from out of box configuration. What am I missing? Link to comment
stusviews Posted August 16, 2015 Share Posted August 16, 2015 The SynchoLinc does not have an out-of-box configuration. The SynchroLinc must be calibrated for each situation as described in the on-line Owner's Manual. You are also missing the three values for the options I asked about. Link to comment
arw01 Posted August 16, 2015 Share Posted August 16, 2015 I have one on my washing machine with a program that sends a text when it's done. You do have to fiddle with the settings to make it work how you want it to. Find the device in the tree on the left, and look for some options on the right towards the bottom, might be a button to click first before you can use the options. Link to comment
larryllix Posted August 17, 2015 Share Posted August 17, 2015 I think it is load sense. Didn't change anything from out of box configuration. What am I missing? It is a load sense device. What do you have it sensing? If query gets an update OK then it should be working. When the load status changes (passes the threshold) it will send an update to ISY. You have to calibrate the thresholds from ISY according to the appliance you are monitoring. Link to comment
Boldstep Posted August 18, 2015 Author Share Posted August 18, 2015 I have it sensing an AV component that selects the input and powers the speakers. The three settings on the isy device panel are set to: trigger=2 watts, holdoff=1.34sec and hysteresis=5 watts. How do I set these? Just tbc I am not having problems with the synchrolink knowing the correct state of the AV component - it's just that the isy doesn't know it changed state unless I manually query the device Link to comment
larryllix Posted August 18, 2015 Share Posted August 18, 2015 I have it sensing an AV component that selects the input and powers the speakers. The three settings on the isy device panel are set to: trigger=2 watts, holdoff=1.34sec and hysteresis=5 watts. How do I set these? Just tbc I am not having problems with the synchrolink knowing the correct state of the AV component - it's just that the isy doesn't know it changed state unless I manually query the device You have the unit to send On at 2 Watts and Off at -3 Watts which will never be sensed. Read the manual. It tells you it cannot sense less than 7 Watts and describes their self calibration technique. If ISY doesn't update you may have a comm problem. Viewing the Event log in level 3 may show the number of hops left varies, indicating flakey communications. Did you Factory Reset the SynchroLinc before linking it to ISY? That would be my recommendation. -Factory reset the device. -Follow the downloaded manual (Google the model number and download from SmartHome's site) to set the unit to your AV load. -Link to ISY again. -Now you can view the set load factors from ISY and tweet them if desired. -Turn your AV equipment on and off to test while viewing the Admin Console status in ISY. -Do not allow the Admin Console to sleep in Windows or statuses may not update in Admin Console under Windows. Link to comment
paulbates Posted August 18, 2015 Share Posted August 18, 2015 I have it sensing an AV component that selects the input and powers the speakers. The three settings on the isy device panel are set to: trigger=2 watts, holdoff=1.34sec and hysteresis=5 watts. How do I set these? Just tbc I am not having problems with the synchrolink knowing the correct state of the AV component - it's just that the isy doesn't know it changed state unless I manually query the device If you are getting correct on/off readings at every query, I would guess that the syncrolinc and PLM are not liked properly. I would suggest finding the device in the admin console, right clicking on it, and selecting "Restore device". Its fast and easy to try. If that doesn't work, than going through Larry's steps would be next. Link to comment
stusviews Posted August 18, 2015 Share Posted August 18, 2015 The SynchroLinc must be calibrated for each situation as described in the on-line Owner's Manual. Link to comment
Teken Posted August 18, 2015 Share Posted August 18, 2015 The SynchroLinc must be calibrated for each situation as described in the on-line Owner's Manual. Manual? What manual?? Who reads the manual, we are men, you don't need no stinkin manual! Ha . . . Link to comment
Boldstep Posted August 18, 2015 Author Share Posted August 18, 2015 Thanks everyone. I got it working. What did I do? 1- Adjusted trigger=5w and hysteresis=0w 2- Restored device connection in Isy I am not sure if both 1 and 2 were needed but I did both and it works fine now. BTW, no calibration was done (Tried with and without calibration and didn't change the problem of isy not getting update. In fact, syncrolink worked fine without any calibration assuming I manually queried the device. I think it must do some sort of autocalibration but I can't be sure.) Link to comment
larryllix Posted August 19, 2015 Share Posted August 19, 2015 Good! Looks like the comm link was badly installed somehow. Note the manual says it can detect 7 watts to ??. I would increase your setting over that to insure function. Also you can increase the load setting, with the AV unit on, until it indicates 'Off' and then you know how many Watts the AV unit takes. Set much lower to insure no false triggers. Link to comment
Brian H Posted August 19, 2015 Share Posted August 19, 2015 I can't say anything about the present units being sold. The Synchrolinc use to start a Auto Calibrate when first power On. For users with out the aid of a controller and where doing manual links. Link to comment
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