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Android Sync Issue


chachdog

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I have 2 moto x phones. Both have the same issue. 

 

They won't sync when you click tap to sync. Says check lighting controller settings which are correct. 

Device status updates are not correct. 

I can control everything through the app

Programs do not show up in the app

I can get to the web pages on the phones

Firmware and app up to date and theproblem existed before. 

Tried a new profiles, clearing out the data cache. 

Tried a new wireless access point to rule out networking

Rebooted everything

Tried https, http, auto. all the same result. 

Tried reinstalling the app also. same result. 

 

emailed support@mobilinc. They said it was settings. I verified the settings and asked if there were any logs to check what is going on but they stopped responding.  

 

so if i wait and keep clicking retry, I get errors but then mysteriously, the devices and scenes populate but the errors never stop and I don't get a full sync. still no programs. Something is causing the error. it isn't an all sync error possibly.

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Sun 2015/11/01 11:06:10 AM System -170001 <s:Envelope><s:Body><u:GetErrorLog xmlns:u="urn

Sun 2015/11/01 11:07:07 AM System -170001 [HTTP:0-42-5] 192.168.1.122:51389->443

Sun 2015/11/01 11:07:07 AM System -170001 [HTTP:0-42]: POST[1]-->/services

Sun 2015/11/01 11:07:07 AM System -170001 <s:Envelope><s:Body><u:Subscribe xmlns:u="urn:u

Sun 2015/11/01 11:07:08 AM System -170001 [HTTP:1-43-5] 192.168.1.122:51390->443

Sun 2015/11/01 11:07:08 AM System -170001 [HTTP:1-43]: POST[1]-->/services

Sun 2015/11/01 11:07:08 AM System -170001 <s:Envelope><s:Body><u:GetISYConfig xmlns:u="ur

Sun 2015/11/01 11:07:10 AM System -170001 [HTTP:0-44-5] 192.168.1.122:51391->443

Sun 2015/11/01 11:07:10 AM System -170001 [HTTP:0-44]: GET-->/rest/vars/definitions/1

Sun 2015/11/01 11:07:10 AM System -170001 [sLF] FileOpen Failed: /CONF/INTEGER.VAR

Sun 2015/11/01 11:07:11 AM System -170001 [HTTP:1-43] Closing socket normally

Sun 2015/11/01 11:07:11 AM System -170001 [HTTP:1-43-5] 192.168.1.122:51392->443

Sun 2015/11/01 11:07:12 AM System -170001 [HTTP:1-43]: GET-->/rest/vars/definitions/1

Sun 2015/11/01 11:07:12 AM System -170001 [sLF] FileOpen Failed: /CONF/INTEGER.VAR

Sun 2015/11/01 11:07:12 AM System -170001 [HTTP:0-44] Closing socket normally

Sun 2015/11/01 11:07:12 AM System -170001 [HTTP:0-44-5] 192.168.1.122:51393->443

Sun 2015/11/01 11:07:13 AM System -170001 [HTTP:0-44]: GET-->/rest/vars/definitions/2

Sun 2015/11/01 11:07:13 AM System -170001 [HTTP:1-43] Closing socket normally

Sun 2015/11/01 11:07:14 AM System -170001 [HTTP:1-43-5] 192.168.1.122:51394->443

Sun 2015/11/01 11:07:14 AM System -170001 [HTTP:1-43]: POST[1]-->/services

Sun 2015/11/01 11:07:14 AM System -170001 <s:Envelope><s:Body><u:GetAllD2D xmlns:u="urn:u

Sun 2015/11/01 11:07:14 AM System -170001 [HTTP:2-27-5] 192.168.1.124:57656->80

Sun 2015/11/01 11:07:14 AM System -170001 [HTTP:2-27]: POST[1]-->/services

Sun 2015/11/01 11:07:14 AM System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u=

Sun 2015/11/01 11:07:14 AM System -170001 [HTTP:2-25-5] 192.168.1.124:57657->80

Sun 2015/11/01 11:07:14 AM System -170001 [HTTP:2-25]: POST[1]-->/services

Sun 2015/11/01 11:07:14 AM System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u=

Sun 2015/11/01 11:07:14 AM System -170001 [HTTP:2-25-5] 192.168.1.124:57658->80

Sun 2015/11/01 11:07:14 AM System -170001 [HTTP:2-25]: POST[1]-->/services

Sun 2015/11/01 11:07:14 AM System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u=

Sun 2015/11/01 11:07:15 AM System -170001 [HTTP:0-44] Closing socket normally

Sun 2015/11/01 11:07:15 AM System -170001 [HTTP:2-44-5] 192.168.1.122:51395->443

Sun 2015/11/01 11:07:15 AM System -170001 [HTTP:2-44]: POST[1]-->/services

Sun 2015/11/01 11:07:15 AM System -170001 <s:Envelope><s:Body><u:GetNodesConfig xmlns:u="

Sun 2015/11/01 11:07:16 AM System -170001 [HTTP:1-43] Closing socket normally

Sun 2015/11/01 11:07:18 AM System -170001 [HTTP:0-43-5] 192.168.1.122:51397->443

Sun 2015/11/01 11:07:18 AM System -170001 [HTTP:0-43]: POST[1]-->/services

Sun 2015/11/01 11:07:18 AM System -170001 <s:Envelope><s:Body><u:Unsubscribe xmlns:u="urn

Sun 2015/11/01 11:07:19 AM System -170001 [HTTP:2-44] Closing socket normally

Sun 2015/11/01 11:07:20 AM System -170001 [HTTP:0-43] Closing socket normally

Sun 2015/11/01 11:07:22 AM System -170001 [HTTP:0-26-5] 192.168.1.124:57660->80

Sun 2015/11/01 11:07:22 AM System -170001 [HTTP:0-26]: POST[1]-->/services

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