The illumination level behind the "OFF" button on my 2487s suddenly stopped changing from level 1 to 10 when the associated lamp is turned off. Turning "ON" works properly,  as do the  A B C D buttons ... just the OFF button is staying at level 1 regardless of state

 

I don't see any way to specifically address the "off" lamp level through the ISY 

 

Anyone know how to fix this ?

 

 

 

There is no method to change one button this is a global value that affects all keys. You can hard reset the device and perform a restore device to see if that solves the issue.

Hold the Off button until the KPL beeps, about 5-6 seconds. Release. The top and bottom buttons will begin blinking. Hold the button a 2nd time until it beeps. Release. Hold the button a 3rd time until the blinking stops. The Off button will illuminate when the load is off.

Hold the Off button until the KPL beeps, about 5-6 seconds. Release. The top and bottom buttons will begin blinking. Hold the button a 2nd time until it beeps. Release. Hold the button a 3rd time until the blinking stops. The Off button will illuminate when the load is off.

 

 

Thank You muchly ... worked perfectly ...