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Delete Damaged ZWave device


gduprey

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Posted

Howdy,

 

I just replaced a broken ZWave thermostat I had associated with my ISY.  Because it was broken, there was no way to use 'exclusion' mode to remove it.  So from the admin console, I just deleted the device.  After adding a new ZWave thermostat, I did a network heal and saw lines in the event log like this:

 

 
Wed 12/16/2015 16:23:57 : [ZWAVE-DB        ] Unexpected NULL database for uid=3 0x03

The old unit was device ZW003_1, so I assume this is what it is.  I've also noticed that the old device keeps "coming back" every 5-10 minutes or so (it has batteries, so it's still "working", though sitting on my counter).

 

How can I permanently delete a ZWave device from the ISY that I cannot use "exclude Zwave device" for?

 

Thanks,

 

Gerry

 

Posted

I *think* you move it to the ISY root device and then right click on it, there is a "delete zwave device" or something. I've done this a couple times when I excluded something and it... didn't quite work.

Posted

Next time, please right mouse click | remove failed node.

 

That's what I did -- I'm not aware of any other way to delete devices in the ISY admin console except the Right Click, then pick Delete.  

 

I'll kick over the synchronize nodes when I get home tonight.

 

Thanks,

 

Gerry

Posted

Hi Gerry,

 

Remove failed node and NOT delete. Delete does not remove the node in the Z-Wave dongle for a variety of reasons.

 

If you do Synchronize All, then ISY/Dongle will be in synch.

 

With kind regards,

Michel

Posted

Okey doke -- I thought you were saying to remove the failed node (i.e. generic description -- just delete it), but you mean the actual menu item "Remove Failed Node" which I wasn't aware of/hadn't seen before.  I have now :wink:

 

Good to know for the future!  Thanks!!

 

Gerry

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