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ISY994i Programs no longer run

salex319

By salex319
in ISY994

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salex319 Member

salex319

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Posted (edited)

Firmware: v.4.3.26 UI:V.4.4.1 All Insteon switches and controllers, etc

 

I can sit at my computer and turn anything on/off from my ISY and linked stuff works fine but my programs no longer run. I think previously I've used the Diagnostics | Event Viewer successfully to watch stuff work but it doesn't currently seem to see it when I push switches and buttons.

 

For example I can turn living room lights on/off from computer using Admin Console. I can also turn them off using RemoteLinc 2 buttons as programmed some time ago. But I see nothing on Event Viewer when I press RemoteLinc2 buttons. Nor do the RemoteLinc2 buttons initiate program actions which used to work before I upgraded everything to be able to see the Admin Console on my high DPI monitor.

 

Actually I just remembered that I have some programs that run based on schedules and they seem to work OK. So it's just programs triggered when a switch is pressed that don't seem to work. I can't remember how to capture the text in a program or I'd include the program that's not working. But shouldn't I see the switch press in the event viewer?

Edited by salex319
jerlands Advanced

jerlands

Posted
Posted

Firmware: v.4.3.26 UI:V.4.4.1 All Insteon switches and controllers, etc

 

I can sit at my computer and turn anything on/off from my ISY and linked stuff works fine but my programs no longer run. I think previously I've used the Diagnostics | Event Viewer successfully to watch stuff work but it doesn't currently seem to see it when I push switches and buttons.

 

For example I can turn living room lights on/off from computer using Admin Console. I can also turn them off using RemoteLinc 2 buttons as programmed some time ago. But I see nothing on Event Viewer when I press RemoteLinc2 buttons. Nor do the RemoteLinc2 buttons initiate program actions which used to work before I upgraded everything to be able to see the Admin Console on my high DPI monitor.

 

Actually I just remembered that I have some programs that run based on schedules and they seem to work OK. So it's just programs triggered when a switch is pressed that don't seem to work. I can't remember how to capture the text in a program or I'd include the program that's not working. But shouldn't I see the switch press in the event viewer?

 

First thing you should do is clear your Java Cache then download a fresh copy of the UI.  The UI needs to be the same version as the firmware.

 

 

Jon...

Teken Advanced

Teken

Posted
Posted

First thing to note is both firmware and UI must match yours doesn't. Next clear your Java cache and download the correct admin console in the firmware page.

 

Report back what happens from there.

 

 

Ideals are peaceful - History is violent

MWareman Advanced

MWareman

Posted
Posted

 

 

Actually I just remembered that I have some programs that run based on schedules and they seem to work OK. So it's just programs triggered when a switch is pressed that don't seem to work. I can't remember how to capture the text in a program or I'd include the program that's not working. But shouldn't I see the switch press in the event viewer?

After you've got the UI in sync with the ISY version, try right-clicking the PLM and restoring it. It sounds like the PLM may be showing early signs of problems. How old is it?

salex319 Member

salex319

Posted
  • Author
Posted

Thanks for the input. I downloaded the newer UI but it doesn't have the Font Fix for high DPI monitors.  I guess I need to download 4.4.1 Firmware which I haven't found yet. I was running the 4.4.1 UI b/c I need the High DPI Font Fix in order to be about to see the UI on my 5K monitor. Where would I get a ISY994i Firmware 4.4.1 or perhaps older?

jerlands Advanced

jerlands

Posted
Posted (edited)

Thanks for the input. I downloaded the newer UI but it doesn't have the Font Fix for high DPI monitors.  I guess I need to download 4.4.1 Firmware which I haven't found yet. I was running the 4.4.1 UI b/c I need the High DPI Font Fix in order to be about to see the UI on my 5K monitor. Where would I get a ISY994i Firmware 4.4.1 or perhaps older?

 

4.4.1 is actually the latest firmware release and although it's a beta version I believe it's considered to be stable (I'm using 5.0.2 and it doesn't have the font fix.)

 

You can download it here and be sure to follow instructions.  making a habit of occasional backups my be helpful in the future.

 

 

Jon..

Edited by jerlands
salex319 Member

salex319

Posted
  • Author
Posted (edited)

Thank you all for comments/support. I've got everything back in operation with the 4.4.1 version. After getting versions synced and running "restore modem(PLM)" everything is functional!

Edited by salex319
Teken Advanced

Teken

Posted
Posted (edited)

Thank you all for comments/support. I've got everything back in operation with the 4.4.1 version. After getting versions synced and running "restore modem(PLM)" everything is functional!

You didn't answer Mwareman's question about how old the 2413S PLM is? If its a pre 2.1 hardware release you're simply buying time and your future holds another round of missing links and going through the whole PLM restore again.

 

If this unit is close to 2 years old or older and is not a hardware 2.1 which is listed on the back you should consider replacing the capacitors or purchase another 2413S PLM because its a ticking time bomb.

Edited by Teken
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