Scene acting unreliable!

keribi · January 15, 2016

I have a scene that is not reliable. Sometimes KPL lights will remain on when lights are off. Here is the event viewer for the scene. I am not up on reading the event viewer so maybe someone can help me out as to why this scene fails the scent test? Maybe poor comms?? Thanks!

Thu 01/14/2016 11:49:51 PM : [GRP-RX ] 02 61 2A 13 00 06

Thu 01/14/2016 11:49:51 PM : [CLEAN-UP-RPT] 02 58 15

<html>----- Outside Garage Lights Test Results -----</html>

<html>[Failed] Hall Keypad B (17 A3 84 2)</html>

<html>[Failed] Master Keypad Window - E (17 A3 D8 5)</html>

<html>[Failed] Outside Garage Lights (17 53 3C 1)</html>

<html>----- Outside Garage Lights Test Results -----</html>

Thu 01/14/2016 11:49:59 PM : [iNST-ACK ] 02 62 00.00.2A CF 13 00 06 LTOFFRR(00)

jerlands · January 15, 2016

Open Event Viewer to Level 3, activate the scene several times then "Copy to Clipboard" (clipboard icon, right of center bottom toolbar) and paste into message (you can paste it into code window by clicking angle brackets <> in message toolbar.)

Jon...

LeeG · January 15, 2016

kenibi

The Scene and device name are the same. Suggest changing name of Scene or device to a unique value. Then run level 3 trace suggested by jerlands

<html>----- Outside Garage Lights Test Results -----</html>

<html>[Failed] Hall Keypad B (17 A3 84 2)</html>

<html>[Failed] Master Keypad Window - E (17 A3 D8 5)</html>

<html>[Failed] Outside Garage Lights (17 53 3C 1)</html>

<html>----- Outside Garage Lights Test Results -----</html>

Edited January 15, 2016 by LeeG

keribi · January 15, 2016

Here is the event viewer with the scene activated on and off several times. How does the Diagnostic scene test differ from just viewing the event viewer level 3? The diagnostic test shows failures? Anything in this event list look like it would cause a scene test failures?

Fri 01/15/2016 09:48:25 AM : [INST-TX-I1  ] 02 62 00 00 2A CF 11 00
Fri 01/15/2016 09:48:26 AM : [INST-ACK    ] 02 62 00.00.2A CF 11 00 06          LTONRR (00)
Fri 01/15/2016 09:48:26 AM : [D2D EVENT   ] Event [17 A3 84 2] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:48:26 AM : [  17 A3 84 2]       ST 255
Fri 01/15/2016 09:48:26 AM : [D2D EVENT   ] Event [17 53 3C 1] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:48:26 AM : [  17 53 3C 1]       ST 255
Fri 01/15/2016 09:48:26 AM : [D2D EVENT   ] Event [17 A3 D8 5] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:48:26 AM : [  17 A3 D8 5]       ST 255
Fri 01/15/2016 09:48:41 AM : [INST-TX-I1  ] 02 62 00 00 2A CF 13 00
Fri 01/15/2016 09:48:41 AM : [INST-ACK    ] 02 62 00.00.2A CF 13 00 06          LTOFFRR(00)
Fri 01/15/2016 09:48:41 AM : [D2D EVENT   ] Event [17 A3 84 2] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:48:41 AM : [  17 A3 84 2]       ST   0
Fri 01/15/2016 09:48:41 AM : [D2D EVENT   ] Event [17 53 3C 1] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:48:41 AM : [  17 53 3C 1]       ST   0
Fri 01/15/2016 09:48:41 AM : [D2D EVENT   ] Event [17 A3 D8 5] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:48:41 AM : [  17 A3 D8 5]       ST   0
Fri 01/15/2016 09:48:50 AM : [INST-TX-I1  ] 02 62 00 00 2A CF 11 00
Fri 01/15/2016 09:48:50 AM : [INST-ACK    ] 02 62 00.00.2A CF 11 00 06          LTONRR (00)
Fri 01/15/2016 09:48:50 AM : [D2D EVENT   ] Event [17 A3 84 2] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:48:50 AM : [  17 A3 84 2]       ST 255
Fri 01/15/2016 09:48:50 AM : [D2D EVENT   ] Event [17 53 3C 1] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:48:50 AM : [  17 53 3C 1]       ST 255
Fri 01/15/2016 09:48:50 AM : [D2D EVENT   ] Event [17 A3 D8 5] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:48:50 AM : [  17 A3 D8 5]       ST 255
Fri 01/15/2016 09:48:56 AM : [INST-TX-I1  ] 02 62 00 00 2A CF 13 00
Fri 01/15/2016 09:48:57 AM : [INST-ACK    ] 02 62 00.00.2A CF 13 00 06          LTOFFRR(00)
Fri 01/15/2016 09:48:57 AM : [D2D EVENT   ] Event [17 A3 84 2] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:48:57 AM : [  17 A3 84 2]       ST   0
Fri 01/15/2016 09:48:57 AM : [D2D EVENT   ] Event [17 53 3C 1] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:48:57 AM : [  17 53 3C 1]       ST   0
Fri 01/15/2016 09:48:57 AM : [D2D EVENT   ] Event [17 A3 D8 5] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:48:57 AM : [  17 A3 D8 5]       ST   0
Fri 01/15/2016 09:49:08 AM : [INST-TX-I1  ] 02 62 00 00 2A CF 11 00
Fri 01/15/2016 09:49:08 AM : [INST-ACK    ] 02 62 00.00.2A CF 11 00 06          LTONRR (00)
Fri 01/15/2016 09:49:08 AM : [D2D EVENT   ] Event [17 A3 84 2] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:49:08 AM : [  17 A3 84 2]       ST 255
Fri 01/15/2016 09:49:08 AM : [D2D EVENT   ] Event [17 53 3C 1] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:49:08 AM : [  17 53 3C 1]       ST 255
Fri 01/15/2016 09:49:08 AM : [D2D EVENT   ] Event [17 A3 D8 5] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:49:08 AM : [  17 A3 D8 5]       ST 255
Fri 01/15/2016 09:49:15 AM : [INST-TX-I1  ] 02 62 00 00 2A CF 13 00
Fri 01/15/2016 09:49:15 AM : [INST-ACK    ] 02 62 00.00.2A CF 13 00 06          LTOFFRR(00)
Fri 01/15/2016 09:49:15 AM : [D2D EVENT   ] Event [17 A3 84 2] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:49:15 AM : [  17 A3 84 2]       ST   0
Fri 01/15/2016 09:49:15 AM : [D2D EVENT   ] Event [17 53 3C 1] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:49:15 AM : [  17 53 3C 1]       ST   0
Fri 01/15/2016 09:49:15 AM : [D2D EVENT   ] Event [17 A3 D8 5] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:49:15 AM : [  17 A3 D8 5]       ST   0
Fri 01/15/2016 09:50:09 AM : [INST-SRX    ] 02 50 17.A3.84 00.00.02 CB 11 00    LTONRR (00)
Fri 01/15/2016 09:50:09 AM : [Std-Group   ] 17.A3.84-->Group=2, Max Hops=3, Hops Left=2
Fri 01/15/2016 09:50:09 AM : [D2D EVENT   ] Event [17 A3 84 2] [DON] [0] uom=0 prec=-1
Fri 01/15/2016 09:50:09 AM : [  17 A3 84 2]      DON   0
Fri 01/15/2016 09:50:09 AM : [D2D EVENT   ] Event [17 A3 84 2] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:50:09 AM : [  17 A3 84 2]       ST 255
Fri 01/15/2016 09:50:09 AM : [D2D EVENT   ] Event [17 53 3C 1] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:50:09 AM : [  17 53 3C 1]       ST 255
Fri 01/15/2016 09:50:09 AM : [D2D EVENT   ] Event [17 A3 D8 5] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:50:09 AM : [  17 A3 D8 5]       ST 255
Fri 01/15/2016 09:50:13 AM : [INST-SRX    ] 02 50 17.A3.84 00.00.02 CB 13 00    LTOFFRR(00)
Fri 01/15/2016 09:50:13 AM : [Std-Group   ] 17.A3.84-->Group=2, Max Hops=3, Hops Left=2
Fri 01/15/2016 09:50:13 AM : [D2D EVENT   ] Event [17 A3 84 2] [DOF] [0] uom=0 prec=-1
Fri 01/15/2016 09:50:13 AM : [  17 A3 84 2]      DOF   0
Fri 01/15/2016 09:50:13 AM : [D2D EVENT   ] Event [17 A3 84 2] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:50:13 AM : [  17 A3 84 2]       ST   0
Fri 01/15/2016 09:50:13 AM : [D2D EVENT   ] Event [17 53 3C 1] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:50:13 AM : [  17 53 3C 1]       ST   0
Fri 01/15/2016 09:50:13 AM : [D2D EVENT   ] Event [17 A3 D8 5] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:50:13 AM : [  17 A3 D8 5]       ST   0
Fri 01/15/2016 09:50:15 AM : [INST-SRX    ] 02 50 17.A3.84 00.00.02 CB 11 00    LTONRR (00)
Fri 01/15/2016 09:50:15 AM : [Std-Group   ] 17.A3.84-->Group=2, Max Hops=3, Hops Left=2
Fri 01/15/2016 09:50:15 AM : [D2D EVENT   ] Event [17 A3 84 2] [DON] [0] uom=0 prec=-1
Fri 01/15/2016 09:50:15 AM : [  17 A3 84 2]      DON   0
Fri 01/15/2016 09:50:15 AM : [D2D EVENT   ] Event [17 A3 84 2] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:50:15 AM : [  17 A3 84 2]       ST 255
Fri 01/15/2016 09:50:15 AM : [D2D EVENT   ] Event [17 53 3C 1] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:50:15 AM : [  17 53 3C 1]       ST 255
Fri 01/15/2016 09:50:15 AM : [D2D EVENT   ] Event [17 A3 D8 5] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:50:15 AM : [  17 A3 D8 5]       ST 255
Fri 01/15/2016 09:50:16 AM : [INST-SRX    ] 02 50 17.A3.84 1E.47.21 41 11 02    LTONRR (02)
Fri 01/15/2016 09:50:16 AM : [Std-Cleanup ] 17.A3.84-->ISY/PLM Group=2, Max Hops=1, Hops Left=0
Fri 01/15/2016 09:50:16 AM : [INST-DUP    ] Previous message ignored.
Fri 01/15/2016 09:50:19 AM : [INST-SRX    ] 02 50 17.A3.84 00.00.02 CB 13 00    LTOFFRR(00)
Fri 01/15/2016 09:50:19 AM : [Std-Group   ] 17.A3.84-->Group=2, Max Hops=3, Hops Left=2
Fri 01/15/2016 09:50:19 AM : [D2D EVENT   ] Event [17 A3 84 2] [DOF] [0] uom=0 prec=-1
Fri 01/15/2016 09:50:19 AM : [  17 A3 84 2]      DOF   0
Fri 01/15/2016 09:50:19 AM : [D2D EVENT   ] Event [17 A3 84 2] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:50:19 AM : [  17 A3 84 2]       ST   0
Fri 01/15/2016 09:50:19 AM : [D2D EVENT   ] Event [17 53 3C 1] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:50:19 AM : [  17 53 3C 1]       ST   0
Fri 01/15/2016 09:50:19 AM : [D2D EVENT   ] Event [17 A3 D8 5] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:50:19 AM : [  17 A3 D8 5]       ST   0
Fri 01/15/2016 09:50:20 AM : [INST-SRX    ] 02 50 17.A3.84 1E.47.21 41 13 02    LTOFFRR(02)
Fri 01/15/2016 09:50:20 AM : [Std-Cleanup ] 17.A3.84-->ISY/PLM Group=2, Max Hops=1, Hops Left=0
Fri 01/15/2016 09:50:20 AM : [INST-DUP    ] Previous message ignored.
Fri 01/15/2016 09:50:21 AM : [INST-SRX    ] 02 50 17.A3.84 00.00.02 CB 11 00    LTONRR (00)
Fri 01/15/2016 09:50:21 AM : [Std-Group   ] 17.A3.84-->Group=2, Max Hops=3, Hops Left=2
Fri 01/15/2016 09:50:21 AM : [D2D EVENT   ] Event [17 A3 84 2] [DON] [0] uom=0 prec=-1
Fri 01/15/2016 09:50:21 AM : [  17 A3 84 2]      DON   0
Fri 01/15/2016 09:50:21 AM : [D2D EVENT   ] Event [17 A3 84 2] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:50:21 AM : [  17 A3 84 2]       ST 255
Fri 01/15/2016 09:50:21 AM : [D2D EVENT   ] Event [17 53 3C 1] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:50:21 AM : [  17 53 3C 1]       ST 255
Fri 01/15/2016 09:50:21 AM : [D2D EVENT   ] Event [17 A3 D8 5] [ST] [255] uom=0 prec=-1
Fri 01/15/2016 09:50:21 AM : [  17 A3 D8 5]       ST 255
Fri 01/15/2016 09:50:22 AM : [INST-SRX    ] 02 50 17.A3.84 1E.47.21 41 11 02    LTONRR (02)
Fri 01/15/2016 09:50:22 AM : [Std-Cleanup ] 17.A3.84-->ISY/PLM Group=2, Max Hops=1, Hops Left=0
Fri 01/15/2016 09:50:22 AM : [INST-DUP    ] Previous message ignored.
Fri 01/15/2016 09:50:24 AM : [INST-SRX    ] 02 50 17.A3.84 00.00.02 CB 13 00    LTOFFRR(00)
Fri 01/15/2016 09:50:24 AM : [Std-Group   ] 17.A3.84-->Group=2, Max Hops=3, Hops Left=2
Fri 01/15/2016 09:50:24 AM : [D2D EVENT   ] Event [17 A3 84 2] [DOF] [0] uom=0 prec=-1
Fri 01/15/2016 09:50:24 AM : [  17 A3 84 2]      DOF   0
Fri 01/15/2016 09:50:24 AM : [D2D EVENT   ] Event [17 A3 84 2] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:50:24 AM : [  17 A3 84 2]       ST   0
Fri 01/15/2016 09:50:24 AM : [D2D EVENT   ] Event [17 53 3C 1] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:50:24 AM : [  17 53 3C 1]       ST   0
Fri 01/15/2016 09:50:24 AM : [D2D EVENT   ] Event [17 A3 D8 5] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:50:24 AM : [  17 A3 D8 5]       ST   0
Fri 01/15/2016 09:50:25 AM : [INST-SRX    ] 02 50 17.A3.84 1E.47.21 41 13 02    LTOFFRR(02)
Fri 01/15/2016 09:50:25 AM : [Std-Cleanup ] 17.A3.84-->ISY/PLM Group=2, Max Hops=1, Hops Left=0
Fri 01/15/2016 09:50:25 AM : [INST-DUP    ] Previous message ignored.
Fri 01/15/2016 09:50:41 AM : [INST-TX-I1  ] 02 62 00 00 15 CF 13 00
Fri 01/15/2016 09:50:41 AM : [INST-ACK    ] 02 62 00.00.15 CF 13 00 06          LTOFFRR(00)
Fri 01/15/2016 09:50:41 AM : [D2D EVENT   ] Event [0 DC 2C 1] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:50:41 AM : [   0 DC 2C 1]       ST   0
Fri 01/15/2016 09:50:41 AM : [D2D EVENT   ] Event [17 E0 3A 1] [ST] [0] uom=0 prec=-1
Fri 01/15/2016 09:50:41 AM : [  17 E0 3A 1]       ST   0

Edited January 15, 2016 by keribi

keribi · January 15, 2016

Here is the Scene test results again.

Fri 01/15/2016 10:12:29 AM : [GRP-RX      ] 02 61 2A 13 00 06 
Fri 01/15/2016 10:12:29 AM : [CLEAN-UP-RPT] 02 58 15 
<html><font color="red">----- Outside Garage Test Results -----</font></html>
<html><font color="red">[Failed]</font> Hall Keypad B (17 A3 84 2)</html>
<html><font color="red">[Failed]</font> Master Keypad Window - E (17 A3 D8 5)</html>
<html><font color="red">[Failed]</font> Outside Garage Lights (17 53 3C 1)</html>
<html><font color="red">----- Outside Garage Test Results -----</font></html>
Fri 01/15/2016 10:12:37 AM : [INST-TX-I1  ] 02 62 00 00 2A CF 13 00
Fri 01/15/2016 10:12:37 AM : [INST-ACK    ] 02 62 00.00.2A CF 13 00 06          LTOFFRR(00)

Firmware Insteon UD994 v.4.4.2

UI Insteon UD994 v.4.4.2

Edited January 15, 2016 by keribi

LeeG · January 15, 2016

The Scene On/Off traces do not show anything because there are no actual device responses expected. The ISY marks the Responder devices On/Off based on what should happen. The ISY receives no information about how the devices actually reacted.

The Scene Test uses different commands for this test.

Here is an example of a Scene test that worked. The actual device responses are marked in Blue.

Fri 01/15/2016 10:33:26 AM : [GRP-RX ] 02 61 5C 13 00 06

Fri 01/15/2016 10:33:26 AM : [iNST-SRX ] 02 50 1D.23.6B 22.80.0B 61 13 5C LTOFFRR(5C)

Fri 01/15/2016 10:33:26 AM : [std-Cleanup Ack] 1D.23.6B-->ISY/PLM Group=0, Max Hops=1, Hops Left=0

Fri 01/15/2016 10:33:26 AM : [CLEAN-UP-RPT] 02 58 06

Fri 01/15/2016 10:33:26 AM : [iNST-SRX ] 02 50 16.90.AB 22.80.0B 61 13 5C LTOFFRR(5C)

Fri 01/15/2016 10:33:26 AM : [std-Cleanup Ack] 16.90.AB-->ISY/PLM Group=0, Max Hops=1, Hops Left=0

<html>----- SceneCrossLink Test Results -----</html>

<html>[succeeded] SwitchLinc Relay (16 90 AB 1)</html>

<html>[succeeded] SwitchLinc Dimmer DB (1D 23 6B 1)</html>

<html>----- SceneCrossLink Test Results -----</html>

Fri 01/15/2016 10:33:34 AM : [iNST-TX-I1 ] 02 62 00 00 5C CF 13 00

Fri 01/15/2016 10:33:34 AM : [iNST-ACK ] 02 62 00.00.5C CF 13 00 06 LTOFFRR(00)

None of your devices respond to the Scene Test. Could be very poor comm to the three devices or it could be the PLM has lost some link records. Suggest doing an File | Restore Modem (PLM) to rebuild PLM link data base. Then try Scene Test again.

What does Tools | Diagnostics | PLM Info/Status show for PLM firmware?

Edited January 15, 2016 by LeeG

keribi · January 15, 2016

Plm info: 1E.47.21 v98/ connected. Tested several other scenes and all succeed. Will try restore modem and retest. I have another question. When doing a restore PLM how do i keep all my battery devices in programming mode? Can i just write changes manually after the PLM restore?

Edited January 15, 2016 by keribi

LeeG · January 15, 2016

That is an older PLM (v.98) which could be experiencing the capacitor failure issue. The newest PLMs with better capacitors are hardware v2.1 (on white sticker), firmware v.9E.

LeeG · January 15, 2016

The Restore Modem (PLM) only works with the PLM. No other devices are affected. Only if the PLM is physically replaced does a Restore Modem affect the other devices.

keribi · January 15, 2016

I recreated the failing scene and changed the Icon relay switch to act as a responder instead of a controller and the scene succeeds. I did the restore modem PLM. I need all devices to act as a controller. Why would the scene fail with all 3 devices as controllers?

Fri 01/15/2016 12:44:20 PM : [GRP-RX      ] 02 61 2A 13 00 06 

Fri 01/15/2016 12:44:20 PM : [INST-SRX    ] 02 50 17.53.3C 1E.47.21 61 13 2A    LTOFFRR(2A)

Fri 01/15/2016 12:44:20 PM : [Std-Cleanup Ack] 17.53.3C-->ISY/PLM Group=0, Max Hops=1, Hops Left=0

Fri 01/15/2016 12:44:21 PM : [INST-SRX    ] 02 50 17.A3.84 1E.47.21 66 13 2A    LTOFFRR(2A)

Fri 01/15/2016 12:44:21 PM : [Std-Cleanup Ack] 17.A3.84-->ISY/PLM Group=0, Max Hops=2, Hops Left=1

Fri 01/15/2016 12:44:21 PM : [CLEAN-UP-RPT] 02 58 06 

Fri 01/15/2016 12:44:21 PM : [INST-SRX    ] 02 50 17.A3.D8 1E.47.21 61 13 2A    LTOFFRR(2A)

Fri 01/15/2016 12:44:21 PM : [Std-Cleanup Ack] 17.A3.D8-->ISY/PLM Group=0, Max Hops=1, Hops Left=0

<html><font color="red">----- Garage Outdoor Lights Test Results -----</font></html>
<html><font color="red">[Succeeded]</font> Hall Keypad B (17 A3 84 2)</html>
<html><font color="red">[Succeeded]</font> Master Keypad Window - E (17 A3 D8 5)</html>
<html><font color="red">[Succeeded]</font> Outside Garage Lights (17 53 3C 1)</html>
<html><font color="red">----- Garage Outdoor Lights Test Results -----</font></html>
Fri 01/15/2016 12:44:28 PM : [INST-ACK    ] 02 62 00.00.2A CF 13 00 06          LTOFFRR(00)

Edited January 15, 2016 by keribi

LeeG · January 15, 2016

Changing the Icon from Controller to Responder has no affect on the ISY Scene communication when the PLM is functioning as a Controller. The Responder link records in the three devices exist whether the Icon device is added to the Scene as a Controller or Responder. That is an Insteon requirement.

It certainly makes a difference in the additional link records defined when the Icon is a Controller. The other 2 devices will have an additional Responder link record that supports the Icon as a Controller as well as additional Controller link records in the Icon device itself. However, these link records in the Icon device and the other 2 devices have no affect on the Insteon Scene that has the PLM as a Controller and the 3 devices as Responders.

From an Insteon perspective 18 link records are required.

PLM is Controller pointing to device 1 as Responder

PLM is Controller pointing to device 2 as Responder

PLM is Controller pointing to device 3 as Responder

Device 1 is Controller pointing to device 2 as Responder

Device 1 is Controller pointing to device 3 as Responder

Device 2 is Controller pointing to device 1 as Responder

Device 2 is Controller pointing to device 3 as Responder

Device 3 is Controller pointing to device 1 as Responder

Device 3 is Controller pointing to device 2 as Responder

The ISY Scene definition with 3 Controller devices actually represent 4 Insteon Scenes described above. Lots of Controller link records in the various Controller devices (PLM, device 1, device 2, device 3).

Also lots of Responder link records in device 1, device 2 and device 3. The PLM Responder link records already exist so the ISY is aware when a device is manually operated.

Edited January 15, 2016 by LeeG

LeeG · January 15, 2016

That is the problem with making multiple changes. The Scene Test now works but what resolved the symptom. The most likely change that resolved the Scene Test was the Restore Modem (PLM). This rebuilt the PLM link database. That leaves the question of why the PLM did not have all the required link records.

The two most likely causes of the PLM link database missing link records is a capacitor failing or simply years of use filled the PLM with no longer used link records. If a similar symptom appears (not necessary to be the same Scene) in the near future it is likely a PLM failure (capacitor issue). If things run normally then it is likely the PLM link database became full from years of normal maintenance which the Restore corrected by writing only active link records.

A Tools | Diagnostics | Show PLM Links Table and then pressing Count will show number of link records in PLM. The issue in doing this is the Show PLM Links Table has to be done multiple times to insure Count is accurate. Any Insteon traffic that reaches the PLM during the Show processing will alter the link records read. Could skip records or read the same set of link records more than once. Only by reading the same number of link records multiple times is the Count accurate.

keribi · January 16, 2016

Thanks All for the assistance! I may replace the PLM to see if reliability improves!

LeeG · January 16, 2016

The UDI Wiki has instructions for replacing a PLM. The order of the steps is very important.

http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:File_Menu#Replace_Modem_.28PLM.29

Scottmichaelj · January 19, 2016

My PLM starting dying today too. Purchased Nov 25 2013 - so just out of my 2 year warranty. I did call SH and they were nice and going to swap it out for me thankfully! Guess I got lucky. Hopefully the replacement lasts longer.

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