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help! my system is stuck in a loop

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Posted

I've got two programs that call each other and they are running over and over. I can't figure out how to stop them.

 

I tried to uncheck the "enabled" box and save them, but it looks like they won't save while they are running, so this doesn't work.

 

I tried going to the tab where the programs are listed and right clicking and clicking "stop" but this didn't work either.

 

Does anyone have any ideas as to how to get me un-stuck?

  • Author

okay, I was able to get out of the loop. I tried it multiple different ways, but the way that finally worked was to unplug the ISY, then plug back in, then log in quickly and go into the program summary tab, then quickly highlight the programs that were the problem and click "disable". I believe that the reason I was able to do this was because the ISY was still getting warmed up and doing startup stuff and it hadn't gotten around to getting stuck in the loop yet.

I did this once, but I forget what worked to stop them. I think I used an erase/remove on one program.

 

If that doesn't work could you disable one or both at the HTML inteface rather than in the AC?

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