to_lighter Posted December 30, 2008 Posted December 30, 2008 Hi gang, Just got back from vacation, and I can't communicate with my ISY99i PRo. Tried rebooting computer, using different computer, rebooting ISY, rebooting ISY + PLM, resetting whole network. This is a problem, as the ISY is still functioning. Unfortunately, it is functioning in Vacation mode, which means that it wants to cycle lights, keep the heat down, etc. Any suggestions? Cheers!
d_l Posted December 30, 2008 Posted December 30, 2008 Does your ISY have a static private IP or is it issued its IP from your router? If the later, maybe while you were gone it's DHCP-issued IP was changed by a power outage and reboot. If that is a possibility, then you could use your serial cable to telnet into it and check its current IP.
to_lighter Posted December 30, 2008 Author Posted December 30, 2008 Does your ISY have a static private IP or is it issued its IP from your router? If the later, maybe while you were gone it's DHCP-issued IP was changed by a power outage and reboot. If that is a possibility, then you could use your serial cable to telnet into it and check its current IP. Thanks Dave, It has a static IP on my network, and doesn't respond to telnet. Cheers!
d_l Posted December 30, 2008 Posted December 30, 2008 Does it respond to telnet through the serial cable? If you can get that bit of control, then perhaps when Michel or someone else shows up here, they can suggest what you need to do to enable html and AC control. Edit: Also which firmware version is it running?
Michel Kohanim Posted December 30, 2008 Posted December 30, 2008 Hello to_lighter, I am so very sorry to hear this. Would you be kind enough to let me know the status of the LEDs on the front? Is it possible that ISY is not on the network (bad cable)? If your programs are still running and if you have rebooted ISY, then the LEDs will provide great clues as to what could be going on. With kind regards, Michel Does your ISY have a static private IP or is it issued its IP from your router? If the later, maybe while you were gone it's DHCP-issued IP was changed by a power outage and reboot. If that is a possibility, then you could use your serial cable to telnet into it and check its current IP. Thanks Dave, It has a static IP on my network, and doesn't respond to telnet. Cheers!
to_lighter Posted December 30, 2008 Author Posted December 30, 2008 Does it respond to telnet through the serial cable? If you can get that bit of control, then perhaps when Michel or someone else shows up here, they can suggest what you need to do to enable html and AC control. Edit: Also which firmware version is it running? Thanks, Mine is a 99i Pro. There are two ethernet ports, one to the PLM and one to the network. There is no serial port. Plugging in the ethernet cable that usually leads to the PLM into my laptop did not work (the 99i does not even turn on in that case). Cheers!
to_lighter Posted December 30, 2008 Author Posted December 30, 2008 Hello to_lighter, I am so very sorry to hear this. Would you be kind enough to let me know the status of the LEDs on the front? Is it possible that ISY is not on the network (bad cable)? If your programs are still running and if you have rebooted ISY, then the LEDs will provide great clues as to what could be going on. With kind regards, Michel Does your ISY have a static private IP or is it issued its IP from your router? If the later, maybe while you were gone it's DHCP-issued IP was changed by a power outage and reboot. If that is a possibility, then you could use your serial cable to telnet into it and check its current IP. Thanks Dave, It has a static IP on my network, and doesn't respond to telnet. Cheers! Hi Michel, Power light is on. Rx flashing, less frequent flashes from the TX. Occasional flash of the Mem light. The Error light is off. The activity lights for both the ethernet connectors on the 99i and on my switch are blinking, indicating network traffic. Cheers!
Michel Kohanim Posted December 30, 2008 Posted December 30, 2008 Hello to_lighter, Please do not connect the PLM cable to the network and vice versa as you might damage your router. The best diagnosis tool, at the moment, is the status of your LEDs. With kind regards, Michel Does it respond to telnet through the serial cable? If you can get that bit of control, then perhaps when Michel or someone else shows up here, they can suggest what you need to do to enable html and AC control. Edit: Also which firmware version is it running? Thanks, Mine is a 99i Pro. There are two ethernet ports, one to the PLM and one to the network. There is no serial port. Plugging in the ethernet cable that usually leads to the PLM into my laptop did not work (the 99i does not even turn on in that case). Cheers!
to_lighter Posted December 30, 2008 Author Posted December 30, 2008 Problem solved. I left it plugged in for a while, and didn't try to access it. Then I tried to access using the http://www.universal-devices.com/99i/ method, and there it was. Subsequently I could access the 99i directly by typing its IP into the web browser, or by telnet. I have no idea what happened, but it seems to be fixed. Cheers!
d_l Posted December 30, 2008 Posted December 30, 2008 OK. I thought the Pro series had serial access from this description. What's included * ISY-99i Series * 2x 3ft blue Ethernet cable (RJ45) * Quick Start Guide * PRO Only: 6ft Null Modem cable (generally not used)
ulrick65 Posted December 30, 2008 Posted December 30, 2008 It does. In fact it has two! One of them is a standard RJ45, but it is Serial not ethernet as to_lighter said. Common mistake...but as Michel warned, not one you want to make if you can avoid it. The port that goes to the PLM is a serial connection...labeled port B if my memory serves me, but that is way down in the basement and too far to walk right now! OK. I thought the Pro series had serial access from this description. What's included * ISY-99i Series * 2x 3ft blue Ethernet cable (RJ45) * Quick Start Guide * PRO Only: 6ft Null Modem cable (generally not used)
Algorithm Posted December 30, 2008 Posted December 30, 2008 All ISY's have three ports: one Ethernet port (labeled Network), and two serial ports (labeled Port A and Port B). Port A is always the PLM port, and Port B the administrative port. Port B is always a DB-9 connector. The difference is that on the ISY-99i series, Port A uses an RJ-45 jack (like the Ethernet port, but without the LEDs), and therefore can use a standard Cat5 cable between the ISY and the PLM. On the ISY-26 Port A uses a DB-9 connector, and therefore requires the DB-9 to RJ-45 cable that is included with the PLM. Port B is also the serial port to be used by the future serial expander device.
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