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Error The ISY skill is not linked to your portal user


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Posted

I have followed the step by step.  The portal is enabled the Alexa app shows the ISY skill is enabled, however when i attempt to add the Echo to the user account thru the portal I continue to get the same skills error message.  I have cleared and waited 60 seconds, 5 minutes, rebooted the ISY, Logged and re-logged into both apps a few times and I continue to get the same error.  Any one have any thoughts?

 

 

 

The ISY skill is not linked to your portal user profile. Please go to your echo app, enable the ISY skill, and link the skill with this user profile.

Posted

I have followed the step by step. The portal is enabled the Alexa app shows the ISY skill is enabled, however when i attempt to add the Echo to the user account thru the portal I continue to get the same skills error message. I have cleared and waited 60 seconds, 5 minutes, rebooted the ISY, Logged and re-logged into both apps a few times and I continue to get the same error. Any one have any thoughts?

 

 

 

The ISY skill is not linked to your portal user profile. Please go to your echo app, enable the ISY skill, and link the skill with this user profile.

Ignore it and start adding spoken to your scenes and /or devices..

 

Cheers,

Alex

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