zwave dongle issue

[molney]

I recently installed a new zwave dongle.  The dongle light flashes when it starts up but then goes off.  The boatloader version says 0.00.  Is there something else I need to do?

 

Thanks,

Mark

 

[stusviews]

Ensure that the module is seated well. Remove it and push it in again. Ensure the the module is installed in the bottom slot (closest to the board).

[molney]

Was in the bottom slot but took out, put back and still having the same issue.  Any other ideas?

[stusviews]

http://www.universal-devices.com/contact-support/