Cannot add Insteon Thermostat

[rafarataneneces]

Hello.

 

I cannot add my Insteon Thermostat.

 

I finished adding every single Insteon Device that I have, and I bought the ISY994i so I can program the thermostat based on all the devices.

 

Failed to add device, Reason 10

 

Insteon Thermostat 2441TH

 

For some reason it detects as Energy Management.

 

Even when I select the model manually, it fails.

 

Tried Start Linking and adding Manually

[stusviews]

What is your firmware version? What is the UI version?

[rafarataneneces]

What is your firmware version? What is the UI version?

 

Firmware: Insteon_UD994 v4.4.6 (2016-03-24-09:26:29)

UI: Insteon_UD994 v4.4.6 (2016-03-24-09:26:29)

[stusviews]

I have no suggestion other than updating both the firmware an UI to 4.5

[rafarataneneces]

I have no suggestion other than updating both the firmware an UI to 4.5

 

But that's in beta.

 

And AC Thermostat was working fine before

[stusviews]

The thermostat was working before what?

[rafarataneneces]

The thermostat was working before what?

 

The thermostat was working before I decided to factory reset all the devices and start from scratch

[larryllix]

Try another factory reset on the stat.

 

I did this many times on my 2441ZTH units before they connected.. My newer firmware unit never did connect properly on older firmware versions I haven't tried it since v5, though.