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Cannot purchase ISY Portal - Timeout error?

scotskicker
in UD Portal

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Posted

I've tried the last two nights to purchase the ISY Portal module, so I can try out my new Amazon Echo and existing GC itach. I've went through the steps through the Admin. Console getting redirected to the purchase page, I've added the module to cart, updated all info, went through paypal, and when I finally click checkout, I am getting a "Sorry there is a timeout. Please try again." 

 

I've kept trying to no avail. Maybe someone has had a similar issue or can someone from UD help me out on this one. The excitement cannot be contained over here. Thanks in advance for the help.

In case this is web browser issue try a different one. If its not a web browser issue it could be their portal.

I just went through it all a few weeks ago OK.

 

I did have trouble with my PayPal password and it locked me out though.

  • Author

Ok, I got this resolved now. I too had problems with PayPal and needed to update some info. Got echo to control some lights in the house which was amazingly easy. 

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