Echo recogonizes Program Off command but not Program On command?

[arzoo]

Hi All,

Strange problem; I have an ISY program associated with my Echo (Alexa). The Echo keyword for the ISY program is "System Away". If I say "System Away Off", the Echo replies "OK" and the program's Else statements are run. But when I say "System Away On" the Echo replies "I'm not quite sure how to help you with that"? I've checked the Echo app History and the command is heard correctly. I have other programs with associated Echo keywords and they work fine (On and Off). Any thoughts or suggestions on why this one specific keyword won't recognize the "On" command? Thanks.

[stusviews]

I've had that happen a few times. Try stating the command first, followed by the spoken.

[ghaynes27]

This is also hit and miss for me too. I wish I didn't have to say the command. But like Stu said if I start with the command "Turn" it works every time. 

[arzoo]

I'll give that a try - thanks.

[arzoo]

Saying "Turn On..." or "Turn Off..." works. Thanks for the suggestion.