Jimbo.Automates Posted November 10, 2016 Share Posted November 10, 2016 actually most of the damaged FanLincs were bought from SmartHome. The only thing I know Rev 1.4 works The new fixed version is based on Rev 1.4 Nobody said they weren't. The point is probably buying from Smarthome makes returns easier. Sent from my Nexus 6P using Tapatalk Link to comment Share on other sites More sharing options...
lilyoyo1 Posted November 11, 2016 Share Posted November 11, 2016 Please stop passing misinformation. There is no fixed version based off of 1.4. Link to comment Share on other sites More sharing options...
rafarataneneces Posted November 11, 2016 Author Share Posted November 11, 2016 Please stop passing misinformation. There is no fixed version based off of 1.4. You can call Smart Home and ask for tech support yourself Link to comment Share on other sites More sharing options...
lilyoyo1 Posted November 11, 2016 Share Posted November 11, 2016 I dont need to contact tech support. I have it on much greater authority that there is no fanlinc based on 1.4 coming out. As I stated earlier in this thread, the information that you are posting is incorrect. There are always new revs coming out. Sometimes it is a firmware change, sometimes, it's hardware, sometimes both. Many times, it's simply a matter a a supplier change without any thing functionally being different. With that said, the next release will not be based off 1.4. Link to comment Share on other sites More sharing options...
G W Posted November 11, 2016 Share Posted November 11, 2016 There hasn't been a firmware change in 4 years. I'm Gary Funk and I approved this message. Link to comment Share on other sites More sharing options...
stusviews Posted November 11, 2016 Share Posted November 11, 2016 But there have been several hardware revisions. Link to comment Share on other sites More sharing options...
G W Posted November 11, 2016 Share Posted November 11, 2016 Yes there have. But why are the shipped hardware revision numbers going up and down? I'm Gary Funk and I approved this message. Link to comment Share on other sites More sharing options...
lilyoyo1 Posted November 11, 2016 Share Posted November 11, 2016 Im not saying that there has been a firmware change. I'm stating the reasons for different rev changes. In regards to his information, he is giving out improper information. Many users use this forum for guidance. It's important that the information given is correct Link to comment Share on other sites More sharing options...
G W Posted November 11, 2016 Share Posted November 11, 2016 Im not saying that there has been a firmware change. I'm stating the reasons for different rev changes. In regards to his information, he is giving out improper information. Many users use this forum for guidance. It's important that the information given is correct You stated sometimes it was a firmware revision so I clarified that there hasn't been a firmware revision. You also didn't clarify your statement that all old stock is sent out first. B.R.I.A.D.A. Best regards, Gary Funk Link to comment Share on other sites More sharing options...
lilyoyo1 Posted November 11, 2016 Share Posted November 11, 2016 Anytime there is a firmware update, if in stock devices are upgradeable, they will be upgraded prior to shipping. If there is a hardware change or anything not requiring devices to be flashed, then old stock will simply be sold until they run out. Link to comment Share on other sites More sharing options...
rafarataneneces Posted November 11, 2016 Author Share Posted November 11, 2016 Anytime there is a firmware update, if in stock devices are upgradeable, they will be upgraded prior to shipping. If there is a hardware change or anything not requiring devices to be flashed, then old stock will simply be sold until they run out. correct old stock will be sold out first even though they know it's defective. Unless a ceiling fan explodes lol Link to comment Share on other sites More sharing options...
G W Posted November 11, 2016 Share Posted November 11, 2016 Anytime there is a firmware update, if in stock devices are upgradeable, they will be upgraded prior to shipping. If there is a hardware change or anything not requiring devices to be flashed, then old stock will simply be sold until they run out. Stus is right. When a firmware update is pushed, the warehouse stick is updated. If it is a hardware change then they will sell the old stock first. All items that ship from the warehouse has the latest firmwareSo, which is it? Old stock sold first or old stock mixed in with new stock? I know for a fact old stock is not sold out before new stock. Link to comment Share on other sites More sharing options...
lilyoyo1 Posted November 11, 2016 Share Posted November 11, 2016 Old stock is ALWAYS sold first. If there is a firmware change that the old stock can receive, they we flash them and sell them before new stock gets sold. Knowing what I know about their processes, (FIFO) outside of someone pulling the wrong product for shipping, old stock will go first. Link to comment Share on other sites More sharing options...
G W Posted November 11, 2016 Share Posted November 11, 2016 Old stock is ALWAYS sold first. If there is a firmware change that the old stock can receive, they we flash them and sell them before new stock gets sold. Knowing what I know about their processes, (FIFO) outside of someone pulling the wrong product for shipping, old stock will go first. That's NOT true. I ordered a FanLinc last month and received version 1.3. I'm amazed at people that just make up statements that have no business doing so. I'm Gary Funk and I approved this message. Link to comment Share on other sites More sharing options...
Brian H Posted November 11, 2016 Share Posted November 11, 2016 Gary; 3313 Rev. 1.3 on the sticker Just curious. It was a order directly from Smarthome and not some authorized dealer? Link to comment Share on other sites More sharing options...
G W Posted November 11, 2016 Share Posted November 11, 2016 Yes, direct from SmartHome. One correction. The order was September 24th. I'm Gary Funk and I approved this message. Link to comment Share on other sites More sharing options...
lilyoyo1 Posted November 11, 2016 Share Posted November 11, 2016 It's amazing how someone thinks they know more than someone with actual ties to the company such as Stu's and I Link to comment Share on other sites More sharing options...
G W Posted November 11, 2016 Share Posted November 11, 2016 It's amazing how someone thinks they know more than someone with actual ties to the company such as Stu's and IHalf the people here have ties to the company. The other half are an authority and an expert. The third half hide behind a keyboard. I only know your statement isn't true by evidence that my latest FanLinc received is a 1.3. Also versions including 1.4, 1.45, 1.8, 1.9 and 2.1 have been sent out not in revision order. I'm Gary Funk and I approved this message. Link to comment Share on other sites More sharing options...
lilyoyo1 Posted November 11, 2016 Share Posted November 11, 2016 And some with ties are employees or old employees. I would think it would be those with the most information Link to comment Share on other sites More sharing options...
G W Posted November 11, 2016 Share Posted November 11, 2016 And some with ties are employees or old employees. I would think it would be those with the most informationHow do you explain that i received a 1.3 from SmartHome? I'm Gary Funk and I approved this message. Link to comment Share on other sites More sharing options...
lilyoyo1 Posted November 11, 2016 Share Posted November 11, 2016 I couldn't speculate. 1.3 is old as hell for it to be shipping right now even if they were pull out of order. Besides, it's not my place to follow shipping. I'm just starting what the processes are. Any breakdowns are between shipping and production Link to comment Share on other sites More sharing options...
G W Posted November 11, 2016 Share Posted November 11, 2016 Besides, it's not my place to follow shipping. I'm just starting what the processes are. Any breakdowns are between shipping and production Exactly. Procedure and reality seldom agree. And we have seen may too many disconnects between what should be and "shipping" at SmartHome. B.R.I.A.D.A. Best regards, Gary Funk Link to comment Share on other sites More sharing options...
stusviews Posted November 11, 2016 Share Posted November 11, 2016 The FanLinc you received is three years old. I'd request a replacement from SH. Link to comment Share on other sites More sharing options...
G W Posted November 11, 2016 Share Posted November 11, 2016 The FanLinc you received is three years old. I'd request a replacement from SH.Why? This one probably has good triacs in it. B.R.I.A.D.A. Best regards, Gary Funk Link to comment Share on other sites More sharing options...
lilyoyo1 Posted November 11, 2016 Share Posted November 11, 2016 Policy and individual actions are 2 different things. Someone not properly following procedures does not change what policy is. Link to comment Share on other sites More sharing options...
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