thall Posted November 8, 2016 Posted November 8, 2016 This is a real newbie question, I don't know where to find the ISY username and password. I tried what I use when I start the Universal Devices Admin Console but that's not right. I can't think of anything else that it could be. Thanks
G W Posted November 8, 2016 Posted November 8, 2016 Where are you using the name and password? B.R.I.A.D.A. Best regards, Gary Funk
Techman Posted November 8, 2016 Posted November 8, 2016 This is a real newbie question, I don't know where to find the ISY username and password. I tried what I use when I start the Universal Devices Admin Console but that's not right. I can't think of anything else that it could be. Thanks The default user name and password is admin / admin
James Peterson Posted November 8, 2016 Posted November 8, 2016 The default user name and password is admin / admin Do you still use the default admin/admin when you log directly into the ISY admin console? If so that should work. The Agave app uses the same credentials as the admin console.
thall Posted November 9, 2016 Author Posted November 9, 2016 Right after I install the app (this screen also shows up when I switch profiles), a screen comes up that asks for my ISY username, ISY password, ISY Address & port, then gives me the option of "Use SSL" or "Portal Login". I used the username and password that I use for my admin console, the address that shows when I choose Help/About from the admin console, it is set to 443 when choose "Portal Login". It doesn't work. I also tried the username and password I use when I login to the ISY portal (https://my.isy.io/index.htm). Arg!
G W Posted November 9, 2016 Posted November 9, 2016 Is your phone using cell data or Wi-Fi to connect to the ISY? Did you set up port forwarding in your router? What method are you using to access the ISY; Local, Internet or Portal? B.R.I.A.D.A. Best regards, Gary Funk
thall Posted November 9, 2016 Author Posted November 9, 2016 I tried with both wi-fi and cell, I don't think I've set up port forwarding, and I don't understand your last question.
G W Posted November 9, 2016 Posted November 9, 2016 I tried with both wi-fi and cell, I don't think I've set up port forwarding, and I don't understand your last question.What address are you putting under ISY Address? B.R.I.A.D.A. Best regards, Gary Funk
James Peterson Posted November 9, 2016 Posted November 9, 2016 Right after I install the app (this screen also shows up when I switch profiles), a screen comes up that asks for my ISY username, ISY password, ISY Address & port, then gives me the option of "Use SSL" or "Portal Login". I used the username and password that I use for my admin console, the address that shows when I choose Help/About from the admin console, it is set to 443 when choose "Portal Login". It doesn't work. I also tried the username and password I use when I login to the ISY portal (https://my.isy.io/index.htm). Arg! If you are trying to access the ISY on your LAN / wifi network: Instead of manually typing in the address of your ISY try tapping the target icon next to the address line. This will autodetect the ISY address and enter it for you.
G W Posted November 9, 2016 Posted November 9, 2016 That's cool. I. S. B. S. P. Best regards, Gary Funk
stusviews Posted November 9, 2016 Posted November 9, 2016 The Admin Console and portal can be set you to use different credentials. Did you do that? Can you log in to the Admin Console from a browser? Are you having difficulty logging in to the portal only? BTW, you do not need to set up port forwarding for the portal.
thall Posted November 9, 2016 Author Posted November 9, 2016 I think I need to figure out how to set up port forwarding and try all of this tomorrow. Thanks all, I post more if I need more help
stusviews Posted November 9, 2016 Posted November 9, 2016 You do not need to nor should you set up port forwarding if you are using the portal. If you are not using the portal, then port forwarding is required for remote access.
G W Posted November 9, 2016 Posted November 9, 2016 I think I need to figure out how to set up port forwarding and try all of this tomorrow. Thanks all, I post more if I need more help Let us know if you still need help. I've set up all there connections. Local, Portal and Internet in that order. Internet and Portal are redundant because sometimes I lose portal access. I. S. B. S. P. Best regards, Gary Funk
larryllix Posted November 9, 2016 Posted November 9, 2016 Right after I install the app (this screen also shows up when I switch profiles), a screen comes up that asks for my ISY username, ISY password, ISY Address & port, then gives me the option of "Use SSL" or "Portal Login". I used the username and password that I use for my admin console, the address that shows when I choose Help/About from the admin console, it is set to 443 when choose "Portal Login". It doesn't work. I also tried the username and password I use when I login to the ISY portal (https://my.isy.io/index.htm). Arg! When you use higher order port numbers like 443 you must match the prefix for secure communication. Use https://ww.xx.yy.zz:443 (Note 's')
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