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2-Wire Dimmer (2474D; Rev, 6.5) Will Not Link

smokegrub
in ISY994

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Posted

I have another of these devices and it linked easily. This one is located within 1 foot of a ToggleLinc which linked first try. I have tried air-gapping the device-didn't link. I then did a factory reset. After the factory reset the device linked but then dropped its connection with the red exclamation point. I have since tried to factory reset the device but it will not reset. I get one short beep and the bottom light on the device turns green but it never produces the long beep. The switch controls the incandescent light but will not link. I think I have a defective device. Thoughts/suggestions?

Having the dimmer in proximity of the ToggleLinc won't help.The 2-wire dimmer is RF only. The ToggleLinc is power line only. The dimmer needs to communicate with a dual-band device.

  • Author

Poor research on my part. Thanks, Stu. I placed a dual band plug-in about 10-12 feet from the 2-wire and all is well. I will add these details to my device notes.

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