Help with Keypad status LEDs

[Jay M]

I have two keypads in the same room to control scenes.

-they are all set to non-toggle.

-they are 6 button keypads.

-I have included all of the buttons for both keypads in all of the scenes.

 

Button A will set the lights to scene A, and also turn off the LEDs on buttons 1, B, C, and D. On that particular keypad.

The problem is that the other keypad's LEDs don't change.  I've included the buttons from both Keypads in all of the scenes.

 

Am I doing something wrong, or is there a communication problem?

 

thanks,

~Jay

[stusviews]

Select each button in each scene to ensure that it's On-evel is correct.

[Jay M]

I double checked, and they are all set correctly.

 

for example, scene A -

-all the dimmers are set to their desired level

-button A is the controller

-buttons 1, B, C, and D for both keypads are set to 0.

 

Each keypad works within itself, but the other won't respond.

 

~Jay

[stusviews]

What's the result if the turn a scene on or off from the Admin Condole?

[Jay M]

I just tried that too... Neither keypad responds when click the ON button on a scene in the admin console.  The scene does work though.

 

~Jay

[stusviews]

Tools, Diagnostics, Event Viewer. Set the level to 3. Clear if the panel is not blank. Right click on the scene, select Diagnostics, Scene Test. Answer Yes. What's the result? Save and post the log if needed.

[Jay M]

I ran the test. and some things failed.

 

I'll attach the log.

 

thanks for your help!

~Jay

ISY-Events-Log.v4.5.1__Thu 2016.12.15 06.12.30 PM.txt

[stusviews]

Right click on one of the KPLs, select Diagnostics, Show Device Links Table. When the tally finishes, select Compare. Are there any mismatches?