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KeypadLinc 2334-2 missing A,B,C,D buttons in ISY99i/IR Admin Console


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Posted

Hello All,

 

I recently installed a KeypadLinc 2334-2 and paired it with my ISY 99i/IR although I cannot see the A,B,C,D buttons in the Administrative Console.  I've successfully installed te KeypadLinc 2486D in the past and do not seem to have the same issue.

 

Could someone please help me understand why this is not working.

 

Thank You

 

 

Posted

Click on the + to the left of the KPL.

Posted

If you click on the KPL is there a set of options (at the bottom) that includes Buttons Grouping and Buttons Toggle Mode?

Posted

That certainly indicates that it's a KPL. And your KPL does not have a + to the left as these do?

post-625-0-85372900-1484692880_thumb.jpg

Posted

Is it possible that the 99i and/or the older UI doesn't support the firmware in the current KPL's?

Yes, it's likely.
Posted

Many of the presently sold Insteon modules are too new for the last released ISY99i firmware. 3.3.10

Your new module maybe too new and not supported.

I believe the UDI ISY99i to ISY994i upgrade is still available.

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