Hello All,

 

I recently installed a KeypadLinc 2334-2 and paired it with my ISY 99i/IR although I cannot see the A,B,C,D buttons in the Administrative Console.  I've successfully installed te KeypadLinc 2486D in the past and do not seem to have the same issue.

 

Could someone please help me understand why this is not working.

 

Thank You

 

 

Click on the + to the left of the KPL.

@Stusviews - I do not have that option

If you click on the KPL is there a set of options (at the bottom) that includes Buttons Grouping and Buttons Toggle Mode?

Yes I have both of those options

That certainly indicates that it's a KPL. And your KPL does not have a + to the left as these do?

Edited January 17, 20178 yr by stusviews

Is it possible that the 99i and/or the older UI doesn't support the firmware in the current KPL's?

Is it possible that the 99i and/or the older UI doesn't support the firmware in the current KPL's?

Yes, it's likely.

Many of the presently sold Insteon modules are too new for the last released ISY99i firmware. 3.3.10

Your new module maybe too new and not supported.

I believe the UDI ISY99i to ISY994i upgrade is still available.

Edited January 17, 20178 yr by Brian H

Where do I find the ISY99i to ISY994i upgrade?

Where do I find the ISY99i to ISY994i upgrade?

Here...

 

https://www.universal-devices.com/sales/

 

Upgrades, and refurbs... Near the bottom of the page.

Edited January 17, 20178 yr by MWareman

Thank you all very much.  I should have guessed it required an upgrade.