Problem adding an outletlinc...

[jgann]

I am trying to add an outletlinc. When I go to "add device" it accepts the address then when I hit "OK" it just comes back to the Admin console with no trace of the outletlinc.

 

I have tried using the # and auto discover and neither does the trick.

 

I added one a few weeks ago and it shows up.

 

Am I missing something?

 

thanks

[jgann]

Tried a computer reboot, tried a plm unplug / replug - didn't show.

 

Cleared the java cache and it added.

 

Go figure.

[Michel Kohanim]

Hi jgann,

 

Apologies for a tardy reply ... this is amazing but, needing an answer for everything myself, I think I can explain it if and only if you have upgraded your ISY recently. Is this the case?

 

With kind regards,

Michel

 

Tried a computer reboot, tried a plm unplug / replug - didn't show.

 

Cleared the java cache and it added.

 

Go figure.

[jgann]

I did recently upgrade to .14, but I did clear my cache before I upgraded.

[Michel Kohanim]

Hi jgann,

 

Ok, that nullifies my theory! Any other anomalies?

 

With kind regards,

Michel

 

I did recently upgrade to .14, but I did clear my cache before I upgraded.

[MikeB]

I did recently upgrade to .14, but I did clear my cache before I upgraded.

 

Hey John -

 

You want to make sure you clear your cache AFTER you upgrade, and be sure ALL browser windows are closed. If you clear your cache before, you still need to run the Admin Console to perform the upgrade which loads it back into the cache.

 

So the procedure would be:

- run Admin Console and install upgrade

- close all browser windows

- clear Java cache

- launch browser/new Admin Console