Jump to content
View in the app

A better way to browse. Learn more.

Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Portal Integration showing Offline

Featured Replies

Posted

Under Configuration > Portals, my Portal Integration has been showing offline. When I log into my.isy.io it says my ISY is "Offline since Thursday, January 26th, 12:11:15 AM". I noticed this when my Echo stopped working. Is the portal integration down?

No, the portal is not down. Have you tried Refresh?

Mine is up OK also.

 

Perhaps your ISY connection has changed addresses or something ISY related has changed?

Edited by larryllix

  • Author

ISY has a static IP and so is my IP assigned from my ISP. Haven't touched anything network or ISY and wasn't home when it went offline.

 

I'll contact them via that form, thank you.

Static IP on the ISY has been known to do this. Try setting a DHCP reservation in your router instead and setting the ISY back to dynamic.

 

Otherwise, the DNS server can also cause this. If you don't have split DNS, try setting the ISY to use 8.8.8.8 as it's DNS server.

Edited by MWareman

Guest
This topic is now closed to further replies.

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.