ISY99 with Harmony 890 and IRLinc

[elite-rob]

Hello All,

 

I am trying to setup my Harmony 890 to work with the ISy99 Pro and IRLinc (2411R).

 

Unfortunately after reading countless posts in these forums, I still can’t get it to work and am totally stumped.

 

I’m hoping one of the gurus in this forum can give me a push in the right direction. =)

It is *very* much appreciated!

 

Here is my process:

 

1. Within the Harmony software I added the IRLinc (2411R) and synced the remote.

2. Under the “Link Management†menu I selected “New Insteon Deviceâ€

3. I enter the address of the IRLinc and specify it as a 2411R.

(At this point the device seems to be added and I see it under “My Lightingâ€.

4. I then go under the “Link Management†menu and select “Add Button to IRLinc Receiverâ€

5. I go to the IRLinc and click the set button for 5 seconds.

6. On the Harmony Remote I press the softkey beside the number “10â€. The LED starts blinking as expected.

7. I come back to the ISY admin panel and click “OKâ€.

 

 

At this point I can see it says “System Busy†on the bottom of the screen.

 

But, it just seems to hang there and not do anything.

 

If I close the admin console and re-open it, the “Linking In Progress†screen appears (prompting me to click ‘finish’). I can also see a linking progress bar on the screen counting up to 100%.

 

I’ve waited patiently for it to get to 100%, but then it just starts over at 0% again.

 

If I click ‘finish’ then both the “Linking In Progress†and “Linking†windows disappear.

 

 

I would expect that after clicking the button on the Harmony remote and clicking “OK†on the “Add Button to IRLinc Receiver†menu, I would see the button under My Lighting.

 

I even tried this with the credit card remote that came with the IRLinc and can’t get that to work either.

 

So, I assume I’m doing something wrong!

 

Also, I’m using V. 2.7.0.

 

Any help is so greatly appreciated!

 

Thanks! (I hope this thread is useful for other people who are in the same boat as me.)

[Michel Kohanim]

Hi elite-bob,

 

Apologies for the inconvenience ... there seems to be either a problem with IRLinc or a bug which we cannot reproduce. Would you be kind enough to go to:

1. Go to Link Management->Advanced Options and let me know which option is checked?

2. The please go to Tools->Diagnostics->Show Device Link Table and copy/paste it here

 

Again, with sincere apologies,

With kind regards,

Michel

[elite-rob]

Hi Michael,

 

Thanks for the reply!

 

I tried everything I could think of to get this working and I just can’t seem to get it to click.

 

I decided to give it one more go ‘from the top’ (so to speak) before heading to bed.

 

Here is what I did:

 

- Removed the IRLinc from “My Lightingâ€. (This way I had a clean slate.)

- Went to Link Management > New Insteon Device

- Typed in the address (0F.59.57) and selected the type as 2411R.

(The device appeared to add successfully.)

- Went to Link Management > Add Button to IRLinc Receiver

- Using the credit card remote, pressed the “To Scene†button until the LED on the IRLinc turned off.

- Clicked “Scene A > On†and the LED on the IRLinc started to blink.

- Clicked “OK†to the menu prompt.

- Now there are no menus or progress bars on the screen. At the bottom of the page it says “System Busyâ€.

 

At this point I clicked “Program Summary†and I get an error saying:

“Discovering Nodes; Retry!â€

 

If I click “OK†the error disappears but the linking bar (see below) still appears.

 

When this error appears, a “Linking†progress bar appears as well. I have let it count to 100%, but then it just starts over again. I’ve let this run for a while, but it just keeps starting over.

 

At this point I close the program.

 

When I re-open the program, a “Linking In Progress†prompt appears with the three options (remove existing links, etc, etc). Also open is a linking progress bar window.

 

If I click “finish†with “remove existing links†selected, that menu and the linking progress bar disappear.

 

At this point nothing for the “Scene A†button on the remote has appeared.

 

Hopefully all these details are helpful. =)

 

Under Link Management > Advanced Options, I have “Automatic†selected.

 

If I go under Tools > Diagnostics > Show Device Link Table, I have to click “start†and then a menu appears prompting me to select a device.

 

I select the IRLinc…(I assume this is what you wanted?) and then click “OKâ€.

 

A progress bar appears, but before it can finish an error shows up saying “Request Failedâ€.

 

I then clicked “Compare†and two windows appeared:

 

Window 1: [Missing this record] 0FF8 : E2 01 0E.D9.31 FF 1F 01

Window 2: 0FF8 : E2 01 0E.D9.31 FF 1F 01

 

 

I’m not sure what I clicked since I haven’t been able to reproduce it.

--

 

I should mention that I only upgraded to version 2.7 today.

 

Prior to that I had spoken to someone in Tech. Support who helped me setup the credit card remote and it worked without any problem.

 

I’m up for trying anything!

 

Thanks in advance for your help. It is greatly appreciated!

[elite-rob]

I just did a factory reset of the IRLinc and then started the process from the beginning.

 

I think I have the credit card remote working!

 

I still need to do some additional testing, but for the first time I'm seeing positive signs!

 

In case anyone else is having this same problem, here is how I did the reset:

 

1. Unplug IRLinc Controller from the AC Power

2. Wait 10 seconds

3. Press and continue to hold the Set button for 5 seconds while plugging the unit back in, then release

About 20 seconds after releasing the Set button, blue LED will flash twice to indicate a successful reset

Note: Blue LED may or may not be on during reset

[MikeB]

Glad to hear you're all set. I was about to pull out my IRLinc and see if I could duplicate your issue.

 

FYI, I make it a habit to factory reset all Insteon devices before installation.