Is portal down ? Can't login and Alexa not working for automation

[bgrubb1]

Bump

[bmercier]

No it's not. Try resetting your password.

[bgrubb1]

Sorry my bad

Resetting my network made Alexa work even though internet in and out worked

Didn't realize portal login didn't work from an iPad, works from a pic

....Barry

[bmercier]

Sorry my bad

Resetting my network made Alexa work even though internet in and out worked

Didn't realize portal login didn't work from an iPad, works from a pic

....Barry

 

Portal login should work from an iPad.

 

Benoit

[stusviews]

I can log into the portal from an iPad2.

[bgrubb1]

Looks like it doesn't work if the iPad browser is in "Private" mode

[rccoleman]

I accidentally turned that on at some point and forgot to turn it off, and then I wondered for at least a week why websites were behaving differently. The only visual difference is a change in the background, and I wish it said "private" or had an icon somewhere so that it's more obvious.

[bmercier]

Hi,

 

I found out the issue. It would happen both in Safari and Chrome whenever we are using private/incognito mode.

 

This is now fixed, and will be in production on the next update.

 

Benoit.

[stusviews]

Hi,

 

I found out the issue. It would happen both in Safari and Chrome whenever we are using private/incognito mode.

 

This is now fixed, and will be in production on the next update.

 

Benoit.

 

What took you so quick

[bmercier]

I'm an anti-procrastinator

 

Benoit.

[larryllix]

I'm an anti-procrastinator

 

Benoit.

I was going to become one but maybe later.

[bmercier]

I was going to become one but maybe later.

LOL

[stusviews]

Not me. I can hardly wait to procrastinate.

[bgrubb1]

Thank you Benoit. Works fine in private mode now since portal upgrade

....Barry