jeffpdavis1 Posted April 5, 2017 Posted April 5, 2017 When I get another ISY for the new house, I'd like to move the Climate, Portal and Networking modules to it. 1) I see that I can delete this ISY from my portal. I assume that will make it (and Networking that came with the subscription) disappear from the admin console, right? 2) If not, what do I need to do in order to detach all of them from the current ISY and hold them in limbo until I get the new one? 2) Any other consideration other than Admin/PW, email addresses in the Notifications, smtp sender email? 3) Is there a list of steps disentangling me from the ISY that someone else has already prepared so I don't miss anything? Thanks for the help, Jeff
stusviews Posted April 5, 2017 Posted April 5, 2017 Deleting the ISY from the portal will do nothing to the ISY. You need to delete the portal from the ISY. You may want to contact support to enable transferring the portal to your new ISY. Here are the instructions for resetting your ISY.
apostolakisl Posted April 5, 2017 Posted April 5, 2017 Yes, only UD can transfer the license for your modules to the new ISY. It is done remotely.
jeffpdavis1 Posted April 6, 2017 Author Posted April 6, 2017 Ok, thanks. I'll give them a call when the time comes.
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