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Schlage BE469 Random lock/unlock issues


Ajax

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Posted

My house is all insteon, but added a be469 z-wave lock to my garage/house door. I also added the Aeon siren for a repeater. Everything works fine but over the last 3 weeks, but I had it twice that the lock will just randomly lock/unlock over and over until you pull the battery. And I have no idea where to start and look. Does this sound like a lock issue or Isy? I did move the repeater tonight and healed the network and will see if that happens again. Just wanted to get another opinion.

 

Thanks

Posted

I've never experienced that with any of my Schlage BE469 locks. Do you have any programs that control the locks? What firmware and UI are you using? After disconnecting the batteries, how long until the problem recurs?

Posted

Here is the info, I have a couple programs controlling it. Since it happened this first time and I pulled the batteries till the 2nd time this occurred  I would guess a week and a half. 

 

 Firmware: Insteon_UD994_OADR v.4.5.4

UI: Insteon_UD994 v.4.5.4

Product: ISY 994i (1120)

-OpenADR (21010

-Z-Wave (21100)

-Portal Integration - UDI 

 

Scene: KPL button controller and schlage lock responder.

 

Programs:

 

KPL Status - [iD 0041][Parent 000A]
 
If
        Status  'ZW 004 Schlage Door Lock' is Locked
 
Then
        Set Scene 'Lock' Off
 
Else
        Set Scene 'Lock' On
 
Lock - [iD 003E][Parent 000A]
 
If
        Status  'MasterBedroom KeypadA / MasterBedroom KeypadH' is Off
 
Then
        Set 'ZW 004 Schlage Door Lock' Lock
 
Else
   - No Actions - (To add one, press 'Action')
 
 
Unlock - [iD 003F][Parent 000A]
 
If
        Status  'MasterBedroom KeypadA / MasterBedroom KeypadH' is not Off
 
Then
        Set 'ZW 004 Schlage Door Lock' Unlock
 
Else
   - No Actions - (To add one, press 'Action')
 
 
Posted

I'm wondering if some of those "If Status 'MasterBedroom KeypadA / MasterBedroom KeypadH' " should be "If Control 'MasterBedroom KeypadA / MasterBedroom KeypadH'"?

Posted

Does the logs indicate the locks cycled from lock / unlocked? Have you changed out the batteries in the lock mechanism? What does the ISY Series Controller indicate as the voltage for the smart lock?

Posted

In you first scene:

 

If
        Status  'ZW 004 Schlage Door Lock' is Locked <--Is this the status of the lock or the status of the KPL button?
 
Also, as Kevin has pointed out, you may want to use control rather that status because if anything related or not changes the status of the button, the program will run even if the button is not pushed.
Posted

Teken I will have to check my logs next time (Or can you pull one after the fact?), Did not think of that! 

 

 

In you first scene:

 

If
        Status  'ZW 004 Schlage Door Lock' is Locked <--Is this the status of the lock or the status of the KPL button?
 
Also, as Kevin has pointed out, you may want to use control rather that status because if anything related or not changes the status of the button, the program will run even if the button is not pushed.

 

 That is the status of the lock since it can change if I manually unlock or lock it or using the keypad on the lock. I will experiment with the control. And report back

Posted

You can down load both system and error logs now. But if you have lots of activity like I do the logs may be full and stopped capturing the events. What is the voltage of the batteries noted by the controller and by DMM?

 

 

=========================

 

The highest calling in life is to serve ones country faithfully - Teach others what can be. Do what is right and not what is popular.

Posted

The batteries that came with it only lasted a couple weeks and I had one "lock/unlock" event then, and it stopped responding with unknown status. I changed the batteries and its holding around 98% the last week (which I had another event)

 

Will see if I can get anything from the error logs, wish I could remember when this was...my wife called and was very irritated with the lock so I just told her to unplug the battery, and never took note of the time or even the day...

Posted

Create a simple program that detects it the lock unlocks and then sends a notification. Then view the list of programs, sorted by time, that may have unlocked the door.

 

That.s the method I used to determine why the kitchen light seemed to randomly turn on B)

Posted

Ok it did it again this morning, I havent had time yet to change the programs hopefully this weekend, but below is the log,

 

 

   

Kitchen Mudroom

Status

0%

Fri 2017/04/14 07:08:33 AM

System

Log

ZW 004 Schlage Door Lock

Status

Unlocked

Fri 2017/04/14 07:08:36 AM

System

Log

Scene:Lock

On

100

Fri 2017/04/14 07:08:36 AM

Program

Log

MasterBedroom KeypadA / MasterBedroom KeypadH

Status

100%

Fri 2017/04/14 07:08:37 AM

System

Log

ZW 004 Schlage Door Lock

Device secure mode

0

Fri 2017/04/14 07:08:40 AM

Program

Log

ZW 004 Schlage Door Lock

Status

Locked

Fri 2017/04/14 07:08:58 AM

System

Log

ZW 004 Schlage Door Lock

Status

Unlocked

Fri 2017/04/14 07:08:58 AM

System

Log

Scene:Lock

Off

0

Fri 2017/04/14 07:08:58 AM

Program

Log

MasterBedroom KeypadA / MasterBedroom KeypadH

Status

0%

Fri 2017/04/14 07:08:58 AM

System

Log

Scene:Lock

On

100

Fri 2017/04/14 07:09:03 AM

Program

Log

MasterBedroom KeypadA / MasterBedroom KeypadH

Status

100%

Fri 2017/04/14 07:09:03 AM

System

Log

ZW 004 Schlage Door Lock

Device secure mode

1

Fri 2017/04/14 07:09:05 AM

Program

Log

ZW 004 Schlage Door Lock

Device secure mode

0

Fri 2017/04/14 07:09:08 AM

Program

Log

ZW 004 Schlage Door Lock

Status

Locked

Fri 2017/04/14 07:09:16 AM

System

Log

ZW 004 Schlage Door Lock

Status

Unlocked

Fri 2017/04/14 07:09:16 AM

System

Log

Scene:Lock

Off

0

Fri 2017/04/14 07:09:16 AM

Program

Log

MasterBedroom KeypadA / MasterBedroom KeypadH

Status

0%

Fri 2017/04/14 07:09:16 AM

System

Log

Scene:Lock

On

100

Fri 2017/04/14 07:09:17 AM

Program

Log

MasterBedroom KeypadA / MasterBedroom KeypadH

Status

100%

Fri 2017/04/14 07:09:17 AM

System

Log

ZW 004 Schlage Door Lock

Device secure mode

1

Fri 2017/04/14 07:09:23 AM

Program

Log

ZW 004 Schlage Door Lock

Device secure mode

0

Fri 2017/04/14 07:09:29 AM

Program

Log

ZW 004 Schlage Door Lock

Error

1

Fri 2017/04/14 07:09:45 AM

System

Log

ZW 004 Schlage Door Lock

 

 

Fri 2017/04/14 07:09:45 AM

System

-2

ZW 004 Schlage Door Lock

Device secure mode

0

Fri 2017/04/14 07:09:45 AM

Program

-1

ZW 004 Schlage Door Lock

Error

0

Fri 2017/04/14 07:09:45 AM

System

Log

ZW 004 Schlage Door Lock

Status

Locked

Fri 2017/04/14 07:09:45 AM

System

Log

Scene:Lock

Off

0

Fri 2017/04/14 07:09:45 AM

Program

Log

MasterBedroom KeypadA / MasterBedroom KeypadH

Status

0%

Fri 2017/04/14 07:09:45 AM

System

Log

ZW 004 Schlage Door Lock

Device secure mode

1

Fri 2017/04/14 07:09:54 AM

Program

Log

 

post-7812-0-84626900-1492174393_thumb.jpg

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