So I have a new device (outdoor io link) I'm trying to link up.  When I click on start linking, the linking window either goes away immediately, or within 3 seconds, not giving me time to link my device.  I've tried linking manually, and just get error 'could not determine insteon engine'.

 

Anyone have any ideas?  I recently upgraded my java, of course cleared cache etc.. not sure if has anything to do with it.

Did you try it in an outlet near the plm? Iolincs remain powerline only afaik

 

I have better luck when I plug the device in a known good outlet close to the plm when initially configuring. That eliminates undiscovered noise / other problems with the install location.

 

 

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Edited April 26, 20178 yr by paulbates

yeah I have, one I know works for sure.  still no go.  

 

The weird part is why the linking window won't stay open... that may help..

Have you tried factory resetting it?