Whisp Posted May 20, 2017 Share Posted May 20, 2017 Hello All, I was browsing on my phone the google home app and almost jumped up when I saw "Universal Devices" listed, I quickly pressed it and signed in..... "successfully linked".... no devices. Of course, I should have stopped and read the wiki first as I had not yet configured ISYPortal for google home. However, now that I read the docs and configured ISY, I am still unable to get my devices/programs to show. I suspect that has to do with the refresh/unlink/relink issues but with the first link not having any devices, I don't seem to have an "unlink" option. Any ideas? Quote Link to comment
Gator99 Posted May 20, 2017 Share Posted May 20, 2017 If you got the "+" button u see devices your list will come up click on it and it will ask to unlink Sent from my Nexus 6 using Tapatalk Quote Link to comment
Whisp Posted May 20, 2017 Author Share Posted May 20, 2017 (edited) When I press the "+", it only lists my Nest as linked. "Universal Devices" is still listed under "Add new". Scrolling and down re-pressing UD does the same as above. Sign In, Success, No Devices. I am guessing it's somehow still linked but when it received no devices during the first link it ended up in a funky state of being linked and not the same time... again just guessing. And just to confirm, my ISYPortal does now have entries in the "Spoken device list" under Google Home/Alexa connectivity. Edited May 20, 2017 by Whisp Quote Link to comment
Michel Kohanim Posted May 21, 2017 Share Posted May 21, 2017 Hi Whisp, Please make sure ISY is listed in the Preferred ISY field under My Profile. With kind regards, Michel Quote Link to comment
rccoleman Posted May 21, 2017 Share Posted May 21, 2017 Hi Whisp, Please make sure ISY is listed in the Preferred ISY field under My Profile. With kind regards, Michel Any chance that the first ISY in the portal account can be made the "Preferred ISY" by default? I expect that you'll have lots of folks setting this up for the first time and this seems like an unnecessary, unexpected, and unintuitive step for what it otherwise an excellent and "it just works" experience. Rob 1 Quote Link to comment
Michel Kohanim Posted May 22, 2017 Share Posted May 22, 2017 Hi Rob, Thanks so very much for the feedback. We'll definitely look into it. With kind regards, Michel Quote Link to comment
dzarn Posted May 22, 2017 Share Posted May 22, 2017 I second the request to make the only ISY the preferred - this had me beating my head against the wall this weekend. Quote Link to comment
Michel Kohanim Posted May 23, 2017 Share Posted May 23, 2017 Thank you both. Already on the list and shall be done. With kind regards, Michel 1 Quote Link to comment
Whisp Posted May 25, 2017 Author Share Posted May 25, 2017 My apologizes for the late response, but that did indeed fix the problem! Thanks Quote Link to comment
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