I just installed a new Yale lock with the zwave module and everything is working except one thing. When I send the command Unlock from ISY nothing happens. The command Lock works and I see it update in the UI showing Locked. If I manually unlock it the status is quickly updated on UI to show unlocked. I just can't unlock it remotely. Any ideas?

 

I was running 4.x and have recently updated to 5.0.9 and still getting the same issue. I can see it working on ISY when I click Unlock where the popup shows 3% writing and then disappears and nothing happens.

Same issue here. I just installed a new Yale lock (YRD226ZW20BP) on my front door. Everything about the lock is working great but the "unlock" command doesn't seem to have any affect on the unit at all. I've healed the z-wave network a few times and even moved a repeater to the outlet directly next to the lock and nothing.

 

I can lock the lock, query the lock, update users and settings on the lock, I just can't unlock the lock. I have another yale lock (YRD240-ZW-0BP) that works like a champ so I'm not sure if its this unit or something to do with the new zwave plus module or what.

 

Any help would be appreciated.

Hello everyone,

 

Definitely an issue with secure Z-Wave command. Already fixed in 5.0.11 to be out soon.

 

With kind regards,

Michel

Create a program to unlock the lock.

I'm having the same issue with my Yale lock in 4.6.2. Everything works except for unlock command. Didn't find this thread until I'd already ordered a replacement lock and had the same thing happen. Is this fix getting backported?

Create a program to unlock the lock.

 

Is there a workaround you're referring to?

Upgrading to 5.0.11 has fixed the issue. Huzzah!