Amazon Echo Not Discovering Devices

[dbuss]

I'm attempting to get Amazon Echo connected to my ISY.

 

Here's what I have done:

 

1. Installed the UDI portal on my ISY.

2.Linked the portal to my Amazon account.

3. Added the ISY Smart Home skill to my Alexa App.

4. Tried to discover devices several times with none added.

 

I've repeated all the above steps several times with the same results.

 

What am I missing?

 

Thanks!!

[Michel Kohanim]

Hi dress,

 

Did you map devices to names?

 

With kind regards,

Michel

[dbuss]

Hi dress,

 

Did you map devices to names?

 

With kind regards,

Michel

Yes I did.

[Michel Kohanim]

Thanks.. It was not one of the steps in the original post.

 

The only other issue could be that they are not linked with the same accounts.

 

With kind regards,

Michel

[dbuss]

I added the ISY skill and am able to control devices with this. However, Alexa still is unable to discover devices. ISY for Smart Home and the ISY skill are linked to the same Amazon account.

 

Any ideas?

 

Sent from my XT1650 using Tapatalk

[stusviews]

There are actually two ISY skills; ISY and ISY Optimized for Smart Home V2. You need to install the latter skill (or both)..

[dbuss]

 

 

There are actually two ISY skills; ISY and ISY Optimized for Smart Home V2. You need to install the latter skill (or both)..

I've installed both Stu.

 

 

Sent from my XT1650 using Tapatalk

[stusviews]

When you select Discover, do you get, "Alexa is looking for devices?"

 

At the portal screen, do you see something similar to:

Edited August 25, 2017 by stusviews

[dbuss]

Stu, the attached screenshots I believe answer your questions.

 

Also, if I ask Alexa verbally to discover devices she says this will take about 20 seconds......and when finished she says no devices found.

 

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Ok

[Michel Kohanim]

Hi dbuss,

 

I do not think Alexa is tied to the same account as you linked to your ISY Portal. What I suggest is this:

1. Unlink the Amazon Echo account from ISY Portal (under My Profile)

2. In the Echo app, Disable ISY V2

3. Close all your browsers. Also, please make sure you use a computer. Some mobile apps keep cookies around

4. Log back into ISY Portal and redo: http://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration#Instructions_for_Smart_Home_API

 

With kind regards,

Michel

[dbuss]

Hi dbuss,

 

I do not think Alexa is tied to the same account as you linked to your ISY Portal. What I suggest is this:

1. Unlink the Amazon Echo account from ISY Portal (under My Profile)

2. In the Echo app, Disable ISY V2

3. Close all your browsers. Also, please make sure you use a computer. Some mobile apps keep cookies around

4. Log back into ISY Portal and redo: http://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration#Instructions_for_Smart_Home_API

 

With kind regards,

Michel

Michel & Stu,

 

I discovered the problem. When I went to unlink the Amazon​ account from the Isy portal, I discovered in my profile that I was not linked to any Amazon account!!

 

Once I linked the Amazon account all is good.

 

Thank you very much!!

 

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