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Cannot communicate with RemoteLinc Scene 1 Popup


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Posted

I ran a restore on my remotelinc to solve some communication errors. Now when I logon I get a "Cannot Communicate with RemoteLinc Scene 1 (A 13 35 1) Please Check Connection" error message.

 

The restore seemed to completed successfully (although I had to put the remotelinc in communication mode a few times during the restore). The RemoteLinc does what it is supposed to do. I also restored some of the troublesome LampLincs controlled by the RL. What should I try next?

 

Thanks!

Posted

Occasionally RemoteLincs and Motion Sensors send NAK messages, we don't know why. When the ISY sees the NAK it sees it as a communication error. To clear the error put the RemoteLinc in communication mode and run a Query.

 

Rand

Posted

Thanks, Rand,

 

I ran several Queries with the RL in communication mode. When I log-off and then log back on, the same error message keeps popping up. My system seems fully responsive to the RL and I can obviously clear the message, so this is not a big deal, but would still like to solve it. I am having occassional communication problems, so I am trying to eliminate any unknowns.

 

-O

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