Mutt Posted September 22, 2017 Posted September 22, 2017 I've included this device into my network (it is the only Z-wave device at this time), but I can only control one of the two outlets. The instructions do not reference the ISY944 and so I'm guessing there is a basic compatibility issue. The instructions for other hubs implies that I should expect 3 nodes to appear (Channel 1, Channel 2, Both), but I just get one node which controls Channel 1. Anyone have experience with this device?
Teken Posted September 22, 2017 Posted September 22, 2017 I've included this device into my network (it is the only Z-wave device at this time), but I can only control one of the two outlets. The instructions do not reference the ISY944 and so I'm guessing there is a basic compatibility issue. The instructions for other hubs implies that I should expect 3 nodes to appear (Channel 1, Channel 2, Both), but I just get one node which controls Channel 1. Anyone have experience with this device? If this is a multi-channel device you will need to consider using the Alpha 5.XX firmware branch. As the 4.XX doesn't support multi-channel Z-Wave hardware. Please note the 5.XX firmware branch is still in Alpha trials and is not to be used in a production environment where reliability and up time is the primary goal. Having said this many have had great results using the last release of 5.0.10.
Mutt Posted September 23, 2017 Author Posted September 23, 2017 Thanks Teken...I should have been able to figure that out if I had been paying attention to other discussion on this forum. I got a response Inovelli that said the same thing. However, they went on to say that they felt responsible for not making this clear on the Amazon page and so they issued a full refund, but told me to keep the unit which should eventually be fully functional with the new UDI firmware. Very prompt and above/beyond response to an issue that was at least half my fault and so I wanted to give them props for excellent customer service. If you look at the comments section on Amazon, you see the same level of customer service with any reported problems.
Teken Posted September 23, 2017 Posted September 23, 2017 Thanks Teken...I should have been able to figure that out if I had been paying attention to other discussion on this forum. I got a response Inovelli that said the same thing. However, they went on to say that they felt responsible for not making this clear on the Amazon page and so they issued a full refund, but told me to keep the unit which should eventually be fully functional with the new UDI firmware. Very prompt and above/beyond response to an issue that was at least half my fault and so I wanted to give them props for excellent customer service. If you look at the comments section on Amazon, you see the same level of customer service with any reported problems. That is really great to hear. That's a solid vendor for sure and service after the sale. If you're so inclined to move forward using the Alpha 5.0.10 firmware branch. Ensure you make a backup of the existing 4.X.X system. Follow and understand all the steps and caveats noted in the announcement. Then give it a go and see what happens. It works you win! It doesn't ~ You simply roll back to the 4.X.X firmware via the restore ISY from a backup. Then Rock On . . .
Eric_Inovelli Posted October 30, 2017 Posted October 30, 2017 Hey all, Eric from Inovelli here -- first, thanks so much for the shoutout, that's very humbling to say the least I wanted to follow up here and see if the new 5.XX firmware helped recognize both channels? It'd be nice to take UD off the non-compatible section! Anyway, thanks again for all your support and kind words, it actually really does mean a lot. Hope you both have a great night and I hope to hear from you soon! Eric Founder | Inovelli
G W Posted November 8, 2017 Posted November 8, 2017 I just received the NZW37 two channel plug-in modeule and this is what I see in ISY. It added three items. IZW 014 On-Off Power Switch and ZW 014.1 On-Off Power Switch are channel 1. ZW 014.2 On-Off Power Switch is channel 2. Each time I try to set a Z-Wave parameter an error is shown. The ZW 009 Siren is actually the Aeotec Doorbell.
asbril Posted November 9, 2017 Posted November 9, 2017 I also received the dual switch today. When I included it in my ISY 5.0.10 3 nodes came up, ZW 133-1, ZW 133-001 and ZW 133-002 . 133-1 and 133-001 control the same plug and 133-002 the other. It works fine so far, but why do I have 2 nodes controlling the same plug ?
G W Posted November 9, 2017 Posted November 9, 2017 I also received the dual switch today. When I included it in my ISY 5.0.10 3 nodes came up, ZW 133-1, ZW 133-001 and ZW 133-002 . 133-1 and 133-001 control the same plug and 133-002 the other. It works fine so far, but why do I have 2 nodes controlling the same plug ? My understanding is the first entry controls both channels. Sent from my SM-G955U1 using Tapatalk
asbril Posted November 9, 2017 Posted November 9, 2017 My understanding is the first entry controls both channels. Sent from my SM-G955U1 using Tapatalk Gary That is what I expected but it does not.
G W Posted November 9, 2017 Posted November 9, 2017 Okay, someone explain this: Wed 11/08/2017 16:03:45 : [ZWAVE-TX ZW014_1] [25/01] Binary Switch Set val=0xFF ACK,AUTO,EXPLORE To=0x0EWed 11/08/2017 16:03:45 : [ZWAVE-RX ] [0104011301E8] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:03:45 : [ZWAVE-RX ] [0105001377009E] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:03:45 : [ZWAVE-TX ZW014_1] [25/02] Binary Switch Get ACK,AUTO,EXPLORE To=0x0EWed 11/08/2017 16:03:45 : [ZWAVE-RX ] [0104011301E8] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:03:45 : [ZWAVE-RX ] [01050013780091] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:03:45 : [ZWAVE-RX ZW014_1] [25/03] Binary Switch Report val=0xFF ACK,AUTO,EXPLORE From=0x0EWed 11/08/2017 16:03:45 : [D2D EVENT ] Event [ZW014_1] [sT] [100] uom=78 prec=0Wed 11/08/2017 16:03:45 : [ ZW014_1] ST 100 (uom=78 prec=0)Wed 11/08/2017 16:03:56 : [ZWAVE-TX ZW014_001_1] [25/01] Binary Switch Set val=0xFF ACK,AUTO,EXPLORE To=0x0EWed 11/08/2017 16:03:56 : [ZWAVE-RX ] [0104011301E8] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:03:56 : [ZWAVE-RX ] [01050013790090] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:03:56 : [ZWAVE-TX ZW014_001_1] [25/02] Binary Switch Get ACK,AUTO,EXPLORE To=0x0EWed 11/08/2017 16:03:56 : [ZWAVE-RX ] [0104011301E8] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:03:56 : [ZWAVE-RX ] [010500137A0093] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:03:56 : [ZWAVE-RX ZW014_001_1] [25/03] Binary Switch Report val=0xFF ACK,AUTO,EXPLORE From=0x0EWed 11/08/2017 16:03:56 : [D2D EVENT ] Event [ZW014_001_1] [sT] [100] uom=78 prec=0Wed 11/08/2017 16:03:56 : [ ZW014_001_1] ST 100 (uom=78 prec=0)Wed 11/08/2017 16:04:07 : [ZWAVE-TX ZW014_002_1] [25/01] Binary Switch Set val=0xFF ACK,AUTO,EXPLORE To=0x0EWed 11/08/2017 16:04:07 : [ZWAVE-RX ] [0104011301E8] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:04:07 : [ZWAVE-RX ] [010500137B0092] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:04:08 : [ZWAVE-TX ZW014_002_1] [25/02] Binary Switch Get ACK,AUTO,EXPLORE To=0x0EWed 11/08/2017 16:04:08 : [ZWAVE-RX ] [0104011301E8] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:04:08 : [ZWAVE-RX ] [010500137C0095] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:04:08 : [ZWAVE-RX ZW014_002_1] [25/03] Binary Switch Report val=0xFF ACK,AUTO,EXPLORE From=0x0EWed 11/08/2017 16:04:08 : [D2D EVENT ] Event [ZW014_002_1] [sT] [100] uom=78 prec=0Wed 11/08/2017 16:04:08 : [ ZW014_002_1] ST 100 (uom=78 prec=0)Wed 11/08/2017 16:04:22 : [ZWAVE-TX ZW013_1] [70/05] CC=0x70 cmd=0x05 [01] ACK,AUTO,EXPLORE To=0x0DWed 11/08/2017 16:04:22 : [ZWAVE-RX ] [0104011301E8] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:04:27 : [ZWAVE-TX ZW013_1] [70/05] CC=0x70 cmd=0x05 [01] ACK,AUTO,EXPLORE To=0x0DWed 11/08/2017 16:04:27 : [ZWAVE-RX ] [0104011301E8] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:04:27 : [ZWAVE-RX ] [010500137D0195] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:04:31 : [ZWAVE-TX ZW013_1] [70/05] CC=0x70 cmd=0x05 [01] ACK,AUTO,EXPLORE To=0x0DWed 11/08/2017 16:04:31 : [ZWAVE-RX ] [0104011301E8] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:04:32 : [ZWAVE-RX ] [010500137D0195] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:04:36 : [ZW-TX-FAILED] 13.0/0x70.05Wed 11/08/2017 16:04:36 : [uZW-CMD 28 ERR ] Query Config : ZW013_1 param 1Wed 11/08/2017 16:04:37 : [ZWAVE-RX ] [010500137D0195] [00/00] CC=0x00 cmd=0x00 [] ACK,AUTO,EXPLOREWed 11/08/2017 16:04:43 : [uZW-CMD 28 ERR ] Query Config : ZW014_1 param 1Wed 11/08/2017 16:04:44 : CLI-HAMW: Connecting to api.aerisapi.comWed 11/08/2017 16:04:44 : CLI-HAMW: No Response from api.aerisapi.comWed 11/08/2017 16:04:44 : CLI-HAMW: Connecting to api.aerisapi.comWed 11/08/2017 16:04:44 : CLI-HAMW: No Response from api.aerisapi.comWed 11/08/2017 16:04:44 : CLI-HAMW: Connecting to api.aerisapi.comWed 11/08/2017 16:04:44 : CLI-HAMW: No Response from api.aerisapi.com
G W Posted November 9, 2017 Posted November 9, 2017 Some more issues. Wed 11/08/2017 19:29:15 : [uZW-CMD 29 ERR ] Set Config : ZW014_1 1/1/2Wed 11/08/2017 19:29:15 : [uZW-CMD 28 ERR ] Query Config : ZW014_1 param 1Wed 11/08/2017 19:29:25 : [uZW-CMD 29 ERR ] Set Config : ZW014_1 0/1/2Wed 11/08/2017 19:29:25 : [uZW-CMD 28 ERR ] Query Config : ZW014_1 param 0Wed 11/08/2017 19:29:37 : [uZW-CMD 29 ERR ] Set Config : ZW014_1 0/1/1Wed 11/08/2017 19:29:37 : [uZW-CMD 28 ERR ] Query Config : ZW014_1 param 0Wed 11/08/2017 19:29:42 : [uZW-CMD 29 ERR ] Set Config : ZW014_1 1/1/1Wed 11/08/2017 19:29:42 : [uZW-CMD 28 ERR ] Query Config : ZW014_1 param 1Wed 11/08/2017 19:29:45 : [uZW-CMD 29 ERR ] Set Config : ZW014_1 1/1/1Wed 11/08/2017 19:29:45 : [uZW-CMD 28 ERR ] Query Config : ZW014_1 param 1Wed 11/08/2017 19:30:13 : [uZW-CMD 28 ERR ] Query Config : ZW014_001_1 param 1Wed 11/08/2017 19:30:36 : [uZW-CMD 28 ERR ] Query Config : ZW014_001_1 param 1Wed 11/08/2017 19:30:52 : [uZW-CMD 28 ERR ] Query Config : ZW014_002_1 param 0Wed 11/08/2017 19:31:01 : [uZW-CMD 28 ERR ] Query Config : ZW014_002_1 param 1
G W Posted November 9, 2017 Posted November 9, 2017 Hopefully, Michel and Chris will see and comment.I have it on good authority that UDI is being sent devices to test with.
G W Posted November 9, 2017 Posted November 9, 2017 Gary That is what I expected but it does not. I just tested the module in SmartThings and indeed, the first 'node' does turn on both channels. We will have to wait to hear from Chris and Michel.
asbril Posted November 9, 2017 Posted November 9, 2017 It is not a big issue for me as in this case I have no use for switching both off or on. However I can see that it would be useful in some cases. I just moved one of the nodes to a separate folder. I DO like the device as it allows to control 2 independent devices and it is small, allowing me to use the top outlet for something else. Hopefully Inovelli comes out with more new products.
Eric_Inovelli Posted November 9, 2017 Posted November 9, 2017 It is not a big issue for me as in this case I have no use for switching both off or on. However I can see that it would be useful in some cases. I just moved one of the nodes to a separate folder. I DO like the device as it allows to control 2 independent devices and it is small, allowing me to use the top outlet for something else. Hopefully Inovelli comes out with more new products. Hey all -- I'm sending in some devices for testing, so we can see what's going on. I've seen this behavior before on a couple of other HUB's, so I'm not entirely sure if it's a matter of coding or a matter of how the HUB/Gateway sees the actual device. Hopefully we'll get this figured out shortly! As for new products, buckle up, it's going to be a wild November/December for new products coming out
G W Posted November 9, 2017 Posted November 9, 2017 As for new products, buckle up, it's going to be a wild November/December for new products coming out It's beginning to look a lot like a Z-Wave Christmas.
asbril Posted November 9, 2017 Posted November 9, 2017 It's beginning to look a lot like a Z-Wave Christmas. That would be great because we don't have white Christmas here in Miami
G W Posted November 9, 2017 Posted November 9, 2017 Some interesting devices coming. We know UDI is working as best as can be to get 5.0 out and enhance Z-Wave. 2018 is going to see some advancements in Home Control. In 2 or 3 years we may even see some good Home Automation.
toflaherty Posted January 3, 2019 Posted January 3, 2019 Testing NZW37 with 5.0.14 results: ZWxxx_1 node: All On - both outlets turn on All Off - both outlets turn off On - left outlet turns on Off - left outlet turns off ZWxxx_001_1 node: All On - both outlets turn on All Off - both outlets turn off On - left outlet turns on Off - left outlet turns off ZWxxx_002_1 node: All On - nothing happens All Off - both outlets turn off On - right outlet turns on Off - right outlet turns off Using the button on the device itself (single click is both outlets on/off, double click is left outlet on/off, triple click is right outlet on/off), there was absolutely no z-wave communication at all reflected in the event viewer. The NZW36 1-channel version updates status in the ISY via a manual button click, in case anyone is curious. Hopefully this is helpful information for someone.
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