Jump to content
View in the app

A better way to browse. Learn more.
Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

portal is "offline" but "registered" -Solved

someguy
in UD Portal

Featured Replies

Posted

I was changing some of my TLS settings to try to fix my weather data (still working on it).  I changed them back to 1.2 and "all" but my "portal integration" in the portal tab of my isy Admin console says "offline" and "registered".  

 

any suggestions as to how to get it back online?

 

  • Author

I just got this email:

 

 

Dear customer,

We are receiving requests from your Amazon Echo, however your account is not authorized to use the ISY 00:21:b9:00:fd:35. In order to use your Echo with this ISY, please login to my.isy.io and make sure that this ISY is authorized in your account. You may have to go to the admin console, under configuration/portals, and click Approve.

For more informations, please refer to the ISY Portal Installation Instructions.

With kind regards,

*************************************************
  UDI Sales
  Store: http://www.universal-devices.com/sales/products
  Information (Wiki): http://wiki.universal-devices.com
  Information (Forum): http://forum.universal-devices.com
  Like us on Facebook Follow us on Twitter

  (p) 818.631.0333
  (f) 818.436.0702
  http://www.universal-devices.com
*************************************************
AUTOMATED SYSTEM: Do not reply to this email

the only option inside "configuration" "Portals" is a button that says "refresh" and nothing happens when I click it.  

  • Author

I figured it out.  When I adjusted the TLS settings in the Dashboard, I had clicked "verify".  I had to uncheck that.

 

thanks and sorry for crying wolf.

I just got this email:

the only option inside "configuration" "Portals" is a button that says "refresh" and nothing happens when I click it.  

and... now its back. Look at your portal settings again

 

Paul

Guest
This topic is now closed to further replies.
Go to topic listing

Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.