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Can't install smart home skill from Canada


beninsteon

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I don't see I point of less than a minute even, environment can't change that fast..

 

Sent from my SM-G935W8 using Tapatalk

 

If you change the mode, then setpoint, then again, that would be several events in a short period of time.

 

Then the fan may come on. That's another event.

 

Benoit

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Ok... I finally got back to this.

 

 

For a start, re-enable the thermostat, but don't add the thermostat to the Alexa app. What's the result? If continuous polling stops, then add it back to the portal, but disable "Live Update." Continue restoring until continuous polling resumes.

 

I had not disabled the thermostat in the Admin Console on the ISY and yet the continuous polling had stopped, so the thermostat was not the issue.

 

Tonight, first in the Portal, I turned off the "Live Update" and then did an "Add" to put the Thermostat back in as a Device. This caused no polling issues on the ISY.

 

Next, I opened up the alexa.amazon.com app, on my PC, and did a "Discover". This found the thermostat and listed it in the Devices list. Still no polling issues on the ISY.

 

Next, I went back to the Portal and enabled "Live Update"... almost immediately the continuous polling on the ISY started again!!

 

Here is an excerpt of my event viewer for 27 seconds before I turned off the "Live Update"

 

Wed 12/06/2017 11:24:30 PM : [  14 85 54 1]   CLIHCS   0 (uom=66 prec=0)

Wed 12/06/2017 11:24:30 PM : [  14 85 54 1]       ST  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:30 PM : [  14 85 54 1]    CLIMD   1 (uom=98 prec=0)

Wed 12/06/2017 11:24:31 PM : [  14 85 54 1]      UOM   1

Wed 12/06/2017 11:24:31 PM : [  14 85 54 1]   CLISPH  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:32 PM : [  14 85 54 1]   CLIHUM  39 (uom=22 prec=0)

Wed 12/06/2017 11:24:34 PM : [  14 85 54 1]   CLIHCS   0 (uom=66 prec=0)

Wed 12/06/2017 11:24:35 PM : [  14 85 54 1]       ST  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:35 PM : [  14 85 54 1]    CLIMD   1 (uom=98 prec=0)

Wed 12/06/2017 11:24:36 PM : [  14 85 54 1]      UOM   1

Wed 12/06/2017 11:24:36 PM : [  14 85 54 1]   CLISPH  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:37 PM : [  14 85 54 1]   CLIHUM  38 (uom=22 prec=0)

Wed 12/06/2017 11:24:38 PM : [  14 85 54 1]   CLIHCS   0 (uom=66 prec=0)

Wed 12/06/2017 11:24:39 PM : [  14 85 54 1]       ST  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:39 PM : [  14 85 54 1]    CLIMD   1 (uom=98 prec=0)

Wed 12/06/2017 11:24:40 PM : [  14 85 54 1]      UOM   1

Wed 12/06/2017 11:24:40 PM : [  14 85 54 1]   CLISPH  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:41 PM : [  14 85 54 1]   CLIHUM  39 (uom=22 prec=0)

Wed 12/06/2017 11:24:42 PM : [  14 85 54 1]   CLIHCS   0 (uom=66 prec=0)

Wed 12/06/2017 11:24:43 PM : [  14 85 54 1]       ST  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:43 PM : [  14 85 54 1]    CLIMD   1 (uom=98 prec=0)

Wed 12/06/2017 11:24:44 PM : [  14 85 54 1]      UOM   1

Wed 12/06/2017 11:24:44 PM : [  14 85 54 1]   CLISPH  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:45 PM : [  14 85 54 1]   CLIHUM  38 (uom=22 prec=0)

Wed 12/06/2017 11:24:45 PM : [  14 85 54 1]   CLIHCS   0 (uom=66 prec=0)

Wed 12/06/2017 11:24:55 PM : [  14 85 54 1]       ST  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:55 PM : [  14 85 54 1]    CLIMD   1 (uom=98 prec=0)

Wed 12/06/2017 11:24:56 PM : [  14 85 54 1]      UOM   1

Wed 12/06/2017 11:24:56 PM : [  14 85 54 1]   CLISPH  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:57 PM : [  14 85 54 1]   CLIHUM  39 (uom=22 prec=0)

 

For the time being, I think I will have to delete the thermostat from my Echo devices as it is completely bogging down my system!

 

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Ok... I finally got back to this.

 

 

I had not disabled the thermostat in the Admin Console on the ISY and yet the continuous polling had stopped, so the thermostat was not the issue.

 

Tonight, first in the Portal, I turned off the "Live Update" and then did an "Add" to put the Thermostat back in as a Device. This caused no polling issues on the ISY.

 

Next, I opened up the alexa.amazon.com app, on my PC, and did a "Discover". This found the thermostat and listed it in the Devices list. Still no polling issues on the ISY.

 

Next, I went back to the Portal and enabled "Live Update"... almost immediately the continuous polling on the ISY started again!!

 

Here is an excerpt of my event viewer for 27 seconds before I turned off the "Live Update"

 

Wed 12/06/2017 11:24:30 PM : [  14 85 54 1]   CLIHCS   0 (uom=66 prec=0)

Wed 12/06/2017 11:24:30 PM : [  14 85 54 1]       ST  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:30 PM : [  14 85 54 1]    CLIMD   1 (uom=98 prec=0)

Wed 12/06/2017 11:24:31 PM : [  14 85 54 1]      UOM   1

Wed 12/06/2017 11:24:31 PM : [  14 85 54 1]   CLISPH  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:32 PM : [  14 85 54 1]   CLIHUM  39 (uom=22 prec=0)

Wed 12/06/2017 11:24:34 PM : [  14 85 54 1]   CLIHCS   0 (uom=66 prec=0)

Wed 12/06/2017 11:24:35 PM : [  14 85 54 1]       ST  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:35 PM : [  14 85 54 1]    CLIMD   1 (uom=98 prec=0)

Wed 12/06/2017 11:24:36 PM : [  14 85 54 1]      UOM   1

Wed 12/06/2017 11:24:36 PM : [  14 85 54 1]   CLISPH  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:37 PM : [  14 85 54 1]   CLIHUM  38 (uom=22 prec=0)

Wed 12/06/2017 11:24:38 PM : [  14 85 54 1]   CLIHCS   0 (uom=66 prec=0)

Wed 12/06/2017 11:24:39 PM : [  14 85 54 1]       ST  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:39 PM : [  14 85 54 1]    CLIMD   1 (uom=98 prec=0)

Wed 12/06/2017 11:24:40 PM : [  14 85 54 1]      UOM   1

Wed 12/06/2017 11:24:40 PM : [  14 85 54 1]   CLISPH  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:41 PM : [  14 85 54 1]   CLIHUM  39 (uom=22 prec=0)

Wed 12/06/2017 11:24:42 PM : [  14 85 54 1]   CLIHCS   0 (uom=66 prec=0)

Wed 12/06/2017 11:24:43 PM : [  14 85 54 1]       ST  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:43 PM : [  14 85 54 1]    CLIMD   1 (uom=98 prec=0)

Wed 12/06/2017 11:24:44 PM : [  14 85 54 1]      UOM   1

Wed 12/06/2017 11:24:44 PM : [  14 85 54 1]   CLISPH  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:45 PM : [  14 85 54 1]   CLIHUM  38 (uom=22 prec=0)

Wed 12/06/2017 11:24:45 PM : [  14 85 54 1]   CLIHCS   0 (uom=66 prec=0)

Wed 12/06/2017 11:24:55 PM : [  14 85 54 1]       ST  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:55 PM : [  14 85 54 1]    CLIMD   1 (uom=98 prec=0)

Wed 12/06/2017 11:24:56 PM : [  14 85 54 1]      UOM   1

Wed 12/06/2017 11:24:56 PM : [  14 85 54 1]   CLISPH  48 (uom=101 prec=0)

Wed 12/06/2017 11:24:57 PM : [  14 85 54 1]   CLIHUM  39 (uom=22 prec=0)

 

For the time being, I think I will have to delete the thermostat from my Echo devices as it is completely bogging down my system!

Look like a defective stat. I assume this is an Insteon 2441?TH.

Insteon devices are not polled by ISY typically. They report using push technology when things change.

 

The 2441ZTH (note 'Z') will send humidity "CLIHUM" every about 45 seconds IIRC on AC power (adapter) and about every 5 minutes on batteries.

 

You don't happen to have the stat powered from an AC adapter with a bad power supply filter capacitor, do you?

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The stat works fine! The problem only arises when it's being polled continuously by the Echo through the Portal with Live Update enabled! I did not have this issue with V2 of the ISY skill.

 

The stat is a Venstar 2491T

 

The stat is connected to the furnace and is not on an adapter.

 

 

 

Insteon devices are not polled by ISY typically. They report using push technology when things change

 

Normally, my stat only has event instances when things change... My conclusion is that it's not the stat but it is something that is happening with the ISY Skill v3 and the Live Update

 

 

 

I can share some insights on this one.

 

When you have both the V3 skill enabled and Live update enabled, then a "permanent" subscription is started.

 

That subscription is the same as when the admin console is started, or when Mobilinc is used. This is used to capture the state of Alexa devices, and send it to Amazon so that it can be displayed on the mobile app. Whenever a light goes on or off for example, an event is sent, it is captured, and sent to Amazon. 

 

Now, for thermostat specifically, the logic is this. Whenever a thermostat event is received, a /rest/nodes/<thermostat address> is sent to get all of the thermostat properties. Amazon wants to receive all of the device properties, so this is the reason for this "lookup".

 

Now the question becomes why are there so many requests? A thermostat property should not change that often. 

 

Benoit

 

Benoit... looking at my events a lot of times nothing appears to change and yet it keeps resending the same data over and over!!

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The stat works fine! The problem only arises when it's being polled continuously by the Echo through the Portal with Live Update enabled! I did not have this issue with V2 of the ISY skill.

 

The stat is a Venstar 2491T

 

The stat is connected to the furnace and is not on an adapter.

 

 

Normally, my stat only has event instances when things change... My conclusion is that it's not the stat but it is something that is happening with the ISY Skill v3 and the Live Update

 

 

 

 

Benoit... looking at my events a lot of times nothing appears to change and yet it keeps resending the same data over and over!!

Your updates for each parameter are only about every four and a half minutes. That isn't unreasonable for any polled data system. Less than that you would get into human noticeable delays.

 

I don't understand the polling you are referring to. I didn't know anything had to poll ISY, but rather ISY initiated the push of any events to the subscriber, after the initialisation dump.

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Your updates for each parameter are only about every four and a half minutes. That isn't unreasonable for any polled data system. Less than that you would get into human noticeable delays.

 

Idon't understndthe polling you are referring to. I didn't know anything had to poll ISY, but rather ISY initiated the push of any events to the subscriber, after the initialisation dump.

 

I do not know how you determined that my updates are " only about every four and a half minutes"!! The entire sequence I presented happened in 27 seconds! I am confused by your comment...

 

I will leave the technical understanding, of whether or not the ISY is being polled, to those in the know... however I used the term 'polling' because, as I see it, the ISY on it's own does not churn out that many events for my thermostat. It only happens when the "Live Update" linkage between the Portal and the Echo are enabled! 

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I do not know how you determined that my updates are " only about every four and a half minutes"!! The entire sequence I presented happened in 27 seconds! I am confused by your comment...

 

I will leave the technical understanding, of whether or not the ISY is being polled, to those in the know... however I used the term 'polling' because, as I see it, the ISY on it's own does not churn out that many events for my thermostat. It only happens when the "Live Update" linkage between the Portal and the Echo are enabled! 

Yeah... four and a half seconds! That is too frequent!

 

Sorry. My bad.  Must be our  time zone difference. :)

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