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Device inadvertently turns on with any new scene created


gogamer

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Posted

I have an 8-button keypad that turns on with a new scene.  It can be an empty scene with no devices associated to it but this one keypad's load (A) turns on.  Help please!

 

ISY994:  4.6.2

Device in question: 2334-2 KeypadLinc Dimmer v.43  -  The A button is a controller/responder to one existing scene with not problems

 

50 Devices

30 Scenes

 

None of the existing scenes are affecting this KeypadLinc.  But any new scene I create will turn it on and off.

 

Posted

I would factory reset the keypad, 'right click' on the device in the admin console and pick 'restore device'.  Test it again.

 

Paul

Posted

That's unusual symptoms. If the factory reset didn't wake it up, something is wrong with it and it should be returned.

 

If you got via amazon usually you can look up the order and click return.. its easy

 

Paul

Posted

Resolved...

I  added the keypad A button to the new scene, then removed it from the scene.  Responds to that scene no more. 

 

I've since found that I had another device that was responding to any new scene created.  I did the same... added it then removed it and it works correctly now.  

 

Odd.

Posted

very odd, indeed.

 

Are you suggesting that you are going to have to go through that process for those two device on any new scene created in the future?

Posted

That suggests that the factory reset didn't take.

 

Sent from my SGH-I257M using Tapatalk

 

That, or that the problem is with the link table database in the ISY. I've not run across that before, but plausible.

 

Paul

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