Issue powering on ISY994

[mjohnson007]

Been a while since I have had an issue, but this one perplexes me, I looked on the form for an answer but could not find an answer

We just had an extended power outage, and some flickering of the lights. around 2 hr with no power.

I finally moved all of the power supplies to a UPS to allow for a time to run if we have short outages.

I go to power up the ISY994 zw/ir pro and it will not boot back up the blue LED power comes on and the rear blue LED, now it seems like they are not as bright as I would expect and seem almost dimmed a bit. 

Nothing else happens it never starts to boot and communicate as I am used to seeing the TX, RX light flash a bit and the red LED then all usually comes on line this time nothing.

Though it might be the power supply so tried another no different, also tested the power out of the old power supply and reads fine.

any ideas / suggestions to fix this issues as I am D.O.A, sorry if I missed a similar posting.

Thanks,

Mark

[Michel Kohanim]

Hi Mark,

Try a different power supply: anything that produces between 5 to 30 volts, min 500mA, and center positive.

With kind regards,
Michel

[mjohnson007]

HI Michel,

 

found a 12v 2.5 amp power supply hooked it up and seemed to solve the issue.

I guess the old power supply has seen better days with all the power outages we have been seeing in NJ lately

Thanks for the quick response, and as always a great product with great support and fantastic software

 

Cheers

M

[Brian H]

I had something similar. With my DSL Interface.

After a power cycle it did not come back to life.

It was the power supply. It was still able to weakly power the interface while operating but the extra current it took to do a self test. Caused all the LEDs on it to flash On and Off and never initialize.