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Insteon Lamplinc will not participate in scene


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Hi!

I'm running ISY 994i zw under 4.6.2.

I have a lamp linc 2457D2 dual-band dimmer BiPhy v. 43 that previously ran well, but is no longer cooperating as part of a scene.

on the back under 2457D2 is printed R3.6 2615.

I had removed it using the ISY and tried to re-add it several times, to no avail: it works individually, but not as part of a scene.

the lamp linc has a single floor lamp plugged into it.

I call the lamp: family room corner floor lamp.

When I try to control the lamp linc from my ISY it turns on/off individually.

When I turn the lamp knob it turns on/off individuallfamily room mini remote switch Device Links Table.v4.6.2__Mon 2018.03.19 10.27.01 PM y as well.

When I try to control it via a scene - the controller is a one button mini remote switch v.39 or via ISY directly, the lamplinc does not turn on or off.

I call the controller family room mini remote switch

I've tried a factory reset, but this pattern has not changed.

Any advice?family room corner floor lamp Device Links Table.v4.6.2__Mon 2018.03.19 10.29.19 PM

Thanks, Chicago

PS I have included the link tables for each device, but am not familiar with how to interpret them.  Are these even relevant to the problem?

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The two possibilities that seem most likely to me are that the mini remote are not saving the links (those battery devices have always seemed a bit more difficult to program, in my experience, requiring different steps than those wired-in devices).  The second likely possibility is comm problems.  Scene responses work a bit differently than directly controlling a device from the admin panel, with the direct control being a bit more robust.

One would think that a dual-band lamplinc would readily respond to an RF remote close by.  Have you tried unplugging the load from the lamplinc?  Have you tried moving the lamplinc to another outlet?

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