bfullerpe Posted March 24, 2018 Posted March 24, 2018 When I log into the Dashboard or the Administration Console none of the device's status appear. However, when I use the Android app MobiLinc Pro the device's status show up and are correct. If I select and device in Dashboard or the Administration Console I can turn the device on or off. Yet the status never indicates a change. I am accessing the console and dashboard using java shell on the computer and I am not going to thru a browser. I have also disabled the computer's antivirus and firewall to see if this would correct the situation.
Michel Kohanim Posted March 25, 2018 Posted March 25, 2018 Hi bfullerpe, Please reinstall the firmware (4.6.2) and let me know whether or not that fixes the issue. Please make sure that the installation is COMPLETE. With kind regards, Michel
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