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Is ISY portal down?


romeo_echo

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Posted (edited)

Help!  My ISY portal is showing that my ISY is offline. Don't know what went wrong, it's been working forever. See pic, attached.

5ae1cec675866_ScreenShot2018-04-26at7_04_42AM.png.100a2ed494b9b2c7cc6f6e318c4bec21.png

Everything else is working fine. All the lights in my house are totally controllable via the admin.jnlp interface, and locally via keypadlincs. But Alexa can't control the lights.

For laughs, I removed the Alexa skill "ISY optimized for Smart Home V2" and followed instructions to upgrade to the V3 skill. After installation I was even able to pull down a new fresh list of all my devices and scenes, but now the skill says "Sorry the hub that device XXX connected to is not responding" when trying to control any device.

Tried resetting my 994i of course, but since it's working in every other way, that did not help.

Is the portal just temporarily down?

Thanks,

Ralph

 

Edited by romeo_echo
removed bad pic!

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