z-wave module dead?

[sahko]

I have around 10 Z-wave devices connected to my isy. Last week, is lost control of all of them. I tried everything: repair, heal, fsctory rest the dongle, upgrade.

• Everytime I login or change the status of a device, I get the message "Failed Communicating with".
• Yesterday, I tried the re-sync option and isy removed all the Z-wave devices from the list of devices
• Tried to register the devices again, still no success

I assume my module is dead and I have to order a new one. Question is how to be sure? Any other troubleshooting step I can try? 

[Michel Kohanim]

Hi @sahko,

I am so very sorry to hear. When you factory reset the Z-Wave dongle, then you lose all the nodes in the dongle. Can you please try Z-Wave | Exclude first before Z-Wave | Include.

With kind regards,
Michel