Posted July 14, 20187 yr I am 100% Insteon but recently ran a log report and find many errors, each saying: [ELK-ERR}] Get Topology. They pop up 3 at a time every 6 minutes consistently. I don't have any ELK products. Any ideas what's going on?
July 15, 20187 yr Jgdavis14, Please make sure Elk is not enabled under Configuration tab. With kind regards, Michel
July 16, 20187 yr Author Michel: Thanks for the reply. I checked "Disable..." in the Elk config as you suggested. (It was clear before) But I was unable to save it. I did close the program and restarted it and continue to get the error messages. I've attached a screen shot of the ELK page. -Jack
July 16, 20187 yr Hi Jgdavis14, Please send a screenshot of Help | About with a link to this post to support@universal-devices.com. With kind regards, Michel
November 30, 20186 yr I have the same issue as described above and don't have ELK enabled. I find these errors are hanging the system several times a day and yes it only last 10 or so seconds each time. I concerned something else is running that is slowing the system or worse. ES1400.
July 29, 20205 yr I found this old post when I was experiencing the same errors in the event log. In my case, it turned out that I had external services (HomeBridge and a custom script that I wrote) that I migrated from my old house (and old ISY that had an Elk) that had 'elkEnabled' set to true in their config, so they kept querying /rest/elk/get/topology, which causes this error if Elk is not enabled on the ISY. Turning this off solved the issue for me.