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Problem Accessing Admin Console


NJ_Mark

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Posted

All of a sudden I am having trouble accessing my Admin console. If I navigate to myipaddress/admin the web page portion displays properly and I get a icon on my taskbar for the applet, however the console will not display, there only appears a minimized window which I cannot maximize. It locks up my browser and I have to end the admin console task via the task manager to be able to do anything.

 

I have tried clearing java cache, rebooting isy, rebooting computer, deactivating antivirus, deactivating windows firewall etc.

 

Any help would be appreciated.

 

FYI

I am running firmware 2.72 on an isy99

Posted

Hello NJ_Mark,

 

1. Please go to C:\Users\Your-User-Name\AppData\LocalLow

2. Remove udi_frame.state and udi_tree.state

 

 

With kind regards,

Michel

 

 

All of a sudden I am having trouble accessing my Admin console. If I navigate to myipaddress/admin the web page portion displays properly and I get a icon on my taskbar for the applet, however the console will not display, there only appears a minimized window which I cannot maximize. It locks up my browser and I have to end the admin console task via the task manager to be able to do anything.

 

I have tried clearing java cache, rebooting isy, rebooting computer, deactivating antivirus, deactivating windows firewall etc.

 

Any help would be appreciated.

 

FYI

I am running firmware 2.72 on an isy99

Posted

Bingo! All is right with the ISY again!!

 

 

Hello NJ_Mark,

 

1. Please go to C:\Users\Your-User-Name\AppData\LocalLow

2. Remove udi_frame.state and udi_tree.state

 

 

With kind regards,

Michel

 

 

All of a sudden I am having trouble accessing my Admin console. If I navigate to myipaddress/admin the web page portion displays properly and I get a icon on my taskbar for the applet, however the console will not display, there only appears a minimized window which I cannot maximize. It locks up my browser and I have to end the admin console task via the task manager to be able to do anything.

 

I have tried clearing java cache, rebooting isy, rebooting computer, deactivating antivirus, deactivating windows firewall etc.

 

Any help would be appreciated.

 

FYI

I am running firmware 2.72 on an isy99

  • 2 months later...
Posted

I have had this happen a couple of times. I cannot access my ISY-99 by entering its IP adress, through network (it does not appear in network), or through the web site http://www.universal-devices.com/supp.htm (My ISY).

 

I unplugged the ISY and now it works fine.

 

What's the deal? Is that normal. I am going out-of-town, and do not want it to lock up while I am gone.

Posted

Hello lazyman,

 

I do apologize for the inconvenience. If you are running 2.7.5, there was an issue with the http task locking up. If you don't mind, please install:

http://www.universal-devices.com/update ... nsteon.zip (userid=isy, password = autoupdate).

 

With kind regards,

Michel

I have had this happen a couple of times. I cannot access my ISY-99 by entering its IP adress, through network (it does not appear in network), or through the web site http://www.universal-devices.com/supp.htm (My ISY).

 

I unplugged the ISY and now it works fine.

 

What's the deal? Is that normal. I am going out-of-town, and do not want it to lock up while I am gone.

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